Principal Designer shaping a work-based learning program at College Board to connect classrooms with real-world business challenges. Focusing on developing student skills and employer engagement.
Responsibilities
Conduct Research and Share Insights (30%): Conduct end-user research to gather insights into user needs, behaviors, and pain points
Conduct external research on standards, trends, and design patterns for potential business opportunities and product improvements
Collect and analyze qualitative and quantitative data to derive actionable insights that inform strategic decisions
Develop user personas, service blueprints, journey maps, and other artifacts to guide the design process
Analyze data and feedback to evaluate the effectiveness of products post-launch, providing actionable recommendations for continuous improvement
Lead Design Execution and Delivery (30%): Translate concepts into designs, creating outputs such as user flows, sitemaps, wireframes, prototypes, information architecture, and high-fidelity UI design
Apply design systems, ensuring visual and functional consistency as appropriate
Write and test content using plain language for clarity and accessibility
Design and test user experience prototypes to validate design decisions
Use industry-standard design tools like Figma to execute with proficiency and efficiency
Experiment with generative AI tools to support ideation and prototyping
Support Strategic Planning (20%): Define and lead the overall product design and user experience strategy for the program
Collaborate with a cross-functional team to ensure alignment with user needs and business goals and to ensure timely delivery of design artifacts
Advocate for user-centered design principles and best practices within the program and across the organization
Embrace and advocate for a culture of innovation and experimentation, exploring new ideas and approaches, iterating based on user feedback and data
Stay up to date with industry trends and best practices in user experience and product design
Mentor any junior team members in design and user experience methodologies and best practices
Collaborate and Communicate (20%): Work closely with a cross-functional team of product managers, engineers, and subject-matter experts
Lead workshops and collaborative design sessions to share learnings, identify problems, generate solutions, and integrate cross-functional feedback into the programs and digital products
Present design, research, and strategic recommendations to stakeholders and senior executives
Requirements
A portfolio of your work included in your application.
A Bachelor’s degree in a related field (computer science, interaction design, HCI, industrial design, information science, social sciences, graphic design, etc.) and/or equivalent years of work experience
Proven expertise and results in product design with end-to-end product experience
Proven expertise in qualitative and quantitative user research methodologies
An understanding of accessibility best practices
Strong knowledge of and proficiency with various design tools
Strong analytical and problem-solving skills, with the ability to translate insights into actionable strategies
Excellent communication and collaboration skills, with the ability to work effectively with diverse teams
Ability to think strategically and advocate for user-centered design principles
Ability to mentor and upskill cross-functional collaborators and/or more junior designers in user-centered design best practices
Self-motivated and proactive, with a strong sense of ownership and accountability
The ability to travel at a minimum of 3-5 times a year to College Board offices or on behalf of College Board business (including but not limited to traveling to client/user sites to engage with stakeholders)
Authorization to work in the United States
Benefits
Annual bonuses and opportunities for merit-based raises and promotions
A mission-driven workplace where your impact matters
A team that invests in your development and success
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