Technical Engineer focusing on repair management for white & brown goods in a hybrid setting between Spain and Portugal. Engaging in quality control and building repair networks.
Responsibilities
Manage and evaluate repair reports and quotations for Spain and Portugal.
Control costs while ensuring high-quality service.
Liaise with repair agents and technical partners.
Validate product replacements and monitor accounts payable/receivable.
Build and maintain a robust repair network in Spain.
Conduct monthly audits and assist in improving service levels.
Requirements
Technical experience with white and brown goods (household appliances).
Flexible, analytical, and detail-oriented mindset.
Strong communicator and team player.
Fluent in Portuguese.
Advanced level of English.
Minimum of 4 years of relevant experience.
Benefits
Permanent contract (full-time).
Meal vouchers.
26 + 7 paid vacation days.
40 hours/week (Mon–Fri, 9:00–18:00).
Hybrid work: 8 days/month in the Madrid office, remote the rest.
100% remote if based in Portugal.
Laptop, headset, and remote work setup provided.
Fully remote during August and the Christmas period.
Private health insurance after 1 year.
Free insurance for one of your home devices.
Free language classes, wellness, and training activities.
Employee assistance program (legal, financial, mental health).
Free coffee and fruit in the Madrid office.
A young, international, and dynamic work environment with excellent working conditions.
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