Banking Center Manager overseeing operational efforts and staff training at Prosperity Bank. Ensuring high - quality customer service and compliance with banking standards.
About the role
- Platform Deployment Specialist at Genpact ensuring the deployment of the Global Business Platform. Engaging in analysis, testing, and training for operational excellence.
Responsibilities
- Ensure the deployment of the Global Business Platform.
- Assist in performing As Is analysis during Solution Identification phase.
- Collects required information for the Change Impact analysis and facilitates impact analysis execution and resolution.
- Assists in successfully closing of gaps between “as is” and “to be” situation.
- Provides expert knowledge of the subject area and the project methodology.
- Writes and reviews level 5 Standard Operation Procedures (SOPs).
- Support development of User Acceptance Test (UAT) scenarios and test scripts.
- Support and co-ordinate User Access Testing (UAT).
- Develops and coordinates communication materials related to New Ways of Working.
- Identifies training needs and conducts trainings for end users.
- Provides inputs for Toll Gate decks (milestones). Logs risks and issues that appear during configuration, training or other activities and follows through on resolution of those issues.
- Performs analysis during Ramp-up phase and proposes corrective actions.
- Identifies improvement opportunities and integrate best practices for future resolution.
- Captures lessons learned and best practices from each implementation and integrates them into future impact resolution/improvement roadmaps.
- Ensures adequate hand over to Business as Usual (BAU) after Stabilization phase.
Requirements
- Bachelor’s degree in Supply Chain Management, Operations Management, Business Administration with a concentration or coursework in Production Management, Industrial Engineering, or related field.
- Relevant experience in brewery operation plants.
- Connected quality experience for both operations and packaging.
Benefits
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Job title
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