Hybrid Platform Deployment Specialist – Assistant Manager – English

at Genpact

• Job title: Platform Deployment Specialist – Assistant Manager – English
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Krakow, Poland

About the role

• Platform Deployment Specialist at Genpact ensuring the deployment of the Global Business Platform. Engaging in analysis, testing, and training for operational excellence.

Responsibilities

• Ensure the deployment of the Global Business Platform.
• Assist in performing As Is analysis during Solution Identification phase.
• Collects required information for the Change Impact analysis and facilitates impact analysis execution and resolution.
• Assists in successfully closing of gaps between “as is” and “to be” situation.
• Provides expert knowledge of the subject area and the project methodology.
• Writes and reviews level 5 Standard Operation Procedures (SOPs).
• Support development of User Acceptance Test (UAT) scenarios and test scripts.
• Support and co-ordinate User Access Testing (UAT).
• Develops and coordinates communication materials related to New Ways of Working.
• Identifies training needs and conducts trainings for end users.
• Provides inputs for Toll Gate decks (milestones). Logs risks and issues that appear during configuration, training or other activities and follows through on resolution of those issues.
• Performs analysis during Ramp-up phase and proposes corrective actions.
• Identifies improvement opportunities and integrate best practices for future resolution.
• Captures lessons learned and best practices from each implementation and integrates them into future impact resolution/improvement roadmaps.
• Ensures adequate hand over to Business as Usual (BAU) after Stabilization phase.

Requirements

• Bachelor’s degree in Supply Chain Management, Operations Management, Business Administration with a concentration or coursework in Production Management, Industrial Engineering, or related field.
• Relevant experience in brewery operation plants.
• Connected quality experience for both operations and packaging.

Benefits

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress