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Netwealth - See Wealth Differently (ASX:NWL)Operations Governance Analyst
Operations Governance Analyst at Netwealth overseeing compliance, transaction monitoring, and internal stakeholder interaction for a brighter future in wealth management.
About the role
- Review high-risk transfers for potential fraudulent activity and accurately decision customer accounts escalated by Payments Risk and other teams
- Communicate your findings to the broader team and leadership, as well as providing recommendations for remediation
- Monitor dashboards to ensure key metrics are within target
- Collaborate on fraud mitigation strategies and processes with a cross-functional team from Product, Engineering, and Customer Support.
- Provide feedback regarding rule performance and risk logic to corresponding Payments Risk investigations teams
Requirements
- 3+ years relevant experience with payments risk, fraud mitigation or ACH/Push Payments/Cards payment rails
- 2+ years fighting internet-based risk, abuse, or fraud in an e-commerce or financial services environment
- BA / BS degree or equivalent practical experience
- The curiosity to self-drive investigations, identify patterns, and find the root cause.
- A passion for fighting fraud.
- The curiosity to self-drive investigations, identify patterns, and find the root cause.
- Demonstrate our core cultural values: clear communication, positive energy, continuous learning, and efficient execution.
Benefits
- bonus eligibility
- equity eligibility
- benefits (including medical, dental, vision and 401(k))
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