Hybrid Patient Financial Services Representative

Posted 2 months ago

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About the role

  • Patient Financial Services Representative handling billing and collections for a nonprofit healthcare system. Working with insurance companies to obtain payments and reduce AR.

Responsibilities

  • Coordinates and facilitates patient billing and collection activities
  • Works as a member of a team to ensure reimbursement for services in a timely and accurate manner
  • Processes payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment plans
  • Reconciles, balances and pursues account balances and payments, and/or denials
  • Researches payments, denials and/or accounts to determine short/over payments, contract discrepancies
  • Builds strong working relationships with assigned business units, hospital departments or provider offices
  • Responds to incoming calls and makes outbound calls to resolve billing, payment and accounting issues
  • Uses systems to document and to provide statistical data

Requirements

  • Minimum of 1 year experience in Medical Insurance AR and/or Physician Fee for Service Billing
  • Intermediate to Advanced skill level in Microsoft Excel
  • High school diploma/GED or equivalent working knowledge
  • Requires knowledge of patient financial services, financial, collecting services or insurance industry processes normally acquired over one or more years of work experience
  • Strong interpersonal, oral, and written communication skills

Benefits

  • Innovation and highly trained staff
  • Comprehensive benefit package

Job title

Patient Financial Services Representative

Job type

Experience level

Junior

Salary

$18 - $27 per hour

Degree requirement

High School Diploma

Location requirements

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