Patient Financial Services Representative handling billing and collections for a nonprofit healthcare system. Working with insurance companies to obtain payments and reduce AR.
Responsibilities
Coordinates and facilitates patient billing and collection activities
Works as a member of a team to ensure reimbursement for services in a timely and accurate manner
Builds strong working relationships with assigned business units, hospital departments or provider offices
Responds to incoming calls and makes outbound calls to resolve billing, payment and accounting issues
Uses systems to document and to provide statistical data
Requirements
Minimum of 1 year experience in Medical Insurance AR and/or Physician Fee for Service Billing
Intermediate to Advanced skill level in Microsoft Excel
High school diploma/GED or equivalent working knowledge
Requires knowledge of patient financial services, financial, collecting services or insurance industry processes normally acquired over one or more years of work experience
Strong interpersonal, oral, and written communication skills
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