Partner Ops Analyst coordinating accreditation and approval processes with railway partners. Collaborating across teams to enhance onboarding and operational efficiency within a travel tech startup.
Responsibilities
Coordinate the accreditation and approval process with our key railway partners to maximise our footprint in the rail distribution
Maintain a solid knowledge of each rail carrier’s features
Continuously improve processes to enhance the onboarding experience and operational efficiency
Collaborate with retail partnerships, product, engineering, customer support, and content teams to continuously improve our underlying technology and processes
Requirements
1+ years of experience with APIs and Postman
Passionate about working with partners and delivering an outstanding customer experience and e-commerce
Keen eye for detail, balancing accuracy with efficiency
Ability to communicate clearly across teams and geographies
Thrive in fast-paced environments, quickly grasp new technical concepts
Highly organized, managing multiple initiatives with shifting priorities and meeting deadlines
Fluent in English
Another European language would be a plus (French, Spanish, Italian or German)
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