Head of Support Operations at System C overseeing operational performance in customer support. Focused on building scalable practices and driving customer outcomes in a fast - changing environment.
About the role
- Intern supporting strategic operations priorities in Aerospace Defense & Marine Business Unit. Analyzing operational scenarios and contributing to revenue growth through best practices and innovative solutions.
Responsibilities
- Analyze strategic operations scenarios and trade-offs including Make vs. Buy decisions, footprint location decisions, and project prioritization tradeoffs
- Analyze past and current operations performance trends to determine priorities for long term strategic action
- Research trends in operations and supply chain including benchmarking best practices, emerging technologies, and process innovations
- Assist with preparation of management presentations on strategy topics
- Support project documentation, and facilitate communication across the operations team
Requirements
- Have earned a high school diploma or GED
- Are currently enrolled in, or pursuing, a BA/BS or MA/MS Degree in Supply Chain, Industrial Engineering or Related Major from an accredited college or university—or have equivalent work experience (gap year students may also be considered)
- Preferably have prior internship experience or have completed a major project in supply chain, manufacturing, operations management, industrial engineering, or continuous improvement
- Demonstrate strong written and oral communication skills
- Like to creatively solve problems using data and analytics
- Are intellectually curious and a self-starter
- Due to ITAR restrictions at many of our locations, candidates with US Citizenship are required
Benefits
- A comprehensive benefits package including health insurance
- 401(k)
- Disability
- Life insurance
- Employee stock purchase plan
- Paid time off
- Voluntary benefits
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