Operations Coordinator ensuring Everblue's training projects run smoothly for energy efficiency programs. Involves scheduling, communication, and administrative support for various operational tasks.
Responsibilities
Schedule and resource training classes and events, ensuring they are accurately reflected across our systems of record
Assign instructors to classes, communicate assignments, and handle any necessary adjustments as the main liaison
Coordinate with venues to book locations for in-person training sessions
Establish and monitor distributed training and webinars
Send reminder emails and updates to students, ensuring they have all necessary information
Prepare and distributing training materials and resources
Utilize software tools (Jira, Confluence, Airtable) to streamline and optimize processes
Answer customer service and sales calls as required and then manage those contacts in Hubspot
Support the operations section with additional administrative tasks as needed to ensure smooth training operations
Support Project teams with resource requirements and subject matter expertise
Requirements
Incredibly detail-oriented, with experience managing schedules and complex logistics
Excellent communication skills, both written and verbal, for effectively coordinating with instructors, students, and venues
Ability to multitask and prioritize tasks in a dynamic environment and with tenacious follow through
Proficiency in using calendar and scheduling software, as well as basic office tools and programs (MS Office, Google Suite)
A proactive and positive attitude, with a willingness to take initiative and solve problems
Previous experience in event planning or a related field is a plus
Benefits
Enjoy a dynamic and flexible work environment
Opportunity for professional growth and development
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