Hybrid Operations Coordinator

Posted last month

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About the role

  • Schedule and resource training classes and events, ensuring they are accurately reflected across our systems of record
  • Assign instructors to classes, communicate assignments, and handle any necessary adjustments as the main liaison
  • Coordinate with venues to book locations for in-person training sessions
  • Establish and monitor distributed training and webinars
  • Send reminder emails and updates to students, ensuring they have all necessary information
  • Prepare and distributing training materials and resources
  • Utilize software tools (Jira, Confluence, Airtable) to streamline and optimize processes
  • Answer customer service and sales calls as required and then manage those contacts in Hubspot
  • Support the operations section with additional administrative tasks as needed to ensure smooth training operations
  • Support Project teams with resource requirements and subject matter expertise

Requirements

  • Incredibly detail-oriented, with experience managing schedules and complex logistics
  • Excellent communication skills, both written and verbal, for effectively coordinating with instructors, students, and venues
  • Ability to multitask and prioritize tasks in a dynamic environment and with tenacious follow through
  • Proficiency in using calendar and scheduling software, as well as basic office tools and programs (MS Office, Google Suite)
  • A proactive and positive attitude, with a willingness to take initiative and solve problems
  • Previous experience in event planning or a related field is a plus

Benefits

  • Enjoy a dynamic and flexible work environment
  • Opportunity for professional growth and development

Job title

Operations Coordinator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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