Hybrid Onboarding and Activation Manager

Posted 2 months ago

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About the role

  • Manager overseeing data activation pipelines and onboarding workflows at TransUnion. Leading technical teams and collaborating with product and engineering for enhanced data delivery solutions.

Responsibilities

  • Lead and scale the Data Enablement function — owning the end-to-end process from partner intake and data mapping through delivery validation and performance optimization
  • Architect and oversee onboarding workflows leveraging APIs and cloud-native tools to drive automation, reliability, and repeatability
  • Collaborate with Product and Engineering to define feature requirements and feedback loops for configuration & troubleshooting tooling, KPI tracking, onboarding APIs, taxonomy services, and cloud strategy implementation
  • Own SLA performance for high-priority client and partner deliveries, using data-driven metrics to monitor match rates, ingestion success, and delivery latency
  • Mentor and develop team members, building a culture of curiosity, accountability, and continuous improvement
  • Represent the Activation function in roadmap discussions and strategic initiatives, ensuring business alignment with TU’s evolving data and identity ecosystem

Requirements

  • 7+ years of industry experience in adtech, martech, or data onboarding
  • 2+ years in a leadership capacity for technical or client-facing teams
  • Strong understanding of data identity, audience segmentation, and taxonomy frameworks
  • Demonstrated ability to translate business needs into scalable technical workflows
  • Strong project management and stakeholder communication skills
  • Track record of process automation, including building reusable onboarding templates, scheduling pipelines, and implementing monitoring/alerting strategies
  • Cloud fluency across AWS, GCS or Snowflake ecosystems
  • Experience designing and optimizing data ingestion, storage, and transformation pipelines
  • Fundamental understanding of ETL core concepts, best practices, governance, and performance tracking
  • Experience mentoring technical staff and leading cross-functional initiatives that reduce delivery timelines and improve onboarding reliability
  • Nice to Have: Proven expertise with API-driven integrations, including REST/GraphQL architectures, authentication standards, payload optimization, and error-handling frameworks
  • Hands-on with Python, SQL, or Airflow for data orchestration
  • Experience with data governance and compliance frameworks (GDPR, CCPA, and IAB standards)

Benefits

  • Flexible time off for exempt associates
  • Paid time off for non-exempt associates
  • Up to 12 paid holidays per year
  • Health benefits (including medical, dental, and vision plan options and health spending accounts)
  • Mental health support
  • Disability benefits
  • Up to 12 weeks of paid parental leave
  • Adoption assistance
  • Fertility planning coverage
  • Legal benefits
  • Long-term care insurance
  • Commuter benefits
  • Tuition reimbursement
  • Charity gift matching
  • Employee stock purchase plan
  • 401(k) retirement savings with employer match
  • Access to TransUnion’s Employee Resource Groups

Job title

Onboarding and Activation Manager

Job type

Experience level

SeniorLead

Salary

$90,000 - $168,750 per year

Degree requirement

Bachelor's Degree

Location requirements

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