Onsite Mobile Notary Coordinator – Default Services, Loss Mitigation

Posted last month

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About the role

  • Place welcome calls to consumers, on behalf of our clients, with the intention of scheduling mobile notary signing appointments
  • Monitor voice mail and follow up on scheduling orders, as needed
  • Ensure company’s 24-hour-turn-around time commitment to client(s) is met by monitoring and prioritizing work-in-progress reports
  • Handle a large pipeline of scheduling orders
  • Perform quality control check on executed documents
  • Shipping executed documents back to our clients
  • Enter scheduling appointments, as necessary
  • Confirm signing appointment completion via phone and/or email with notaries and customers
  • Shipping executed documents to client for countersignature
  • Adhere to all company policies and procedures
  • Meet minimum production goals and quality requirements as set by management
  • Perform all other duties as assigned

Requirements

  • High School diploma or equivalent required.
  • Exceptional customer service skills
  • A penchant for excellence and strong attention to detail
  • Ability to multitask in a fast paced environment and meet tight deadlines
  • Excellent verbal and written communication skills
  • Proficient in ServiceLink operating systems and internal search engines
  • Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
  • Required to be in-office at our Irvine, CA office.
  • Shift/Availability M-F 8:00-4:30

Benefits

  • health, vision, dental and life insurance
  • 401(k) plans
  • Employee Stock Purchase Plan
  • paid vacation and sick time
  • high quality learning initiatives and supporting employee goals

Job title

Mobile Notary Coordinator – Default Services, Loss Mitigation

Job type

Experience level

Mid levelSenior

Salary

$20 - $21 per hour

Degree requirement

High School Diploma

Location requirements

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