Account Administrator role focused on providing operational assistance to roadside assistance programs at AAA. Prepare data reports and serve as support to Account Executive(s) and address client issues.
About the role
- Ministry Administrator supporting operational plans and activities for Gospel Outreach (GO) Trips and the Global Church Program. Collaborating with staff and volunteers to ensure smooth coordination and administration.
Responsibilities
- Coordinate the Application and Selection processes for GO Trips
- Monitor and update Forms, Waivers and any selection and processes as regulations and legislation changes
- Manage flight, insurance and travel accommodations in collaboration with designated travel agency and SWG’s leadership
- Liaise with the in-country host or SWG’s Regional Manager to arrange hotel accommodations for all GO Trip team participants
- Ongoing communication and coordination with in-country Regional Manager, volunteer GO trip leaders, and relevant Canada-based staff and GO Trip Participants
- Reconciling donations per Participant and GO Trip, including preparing invoices as needed and maintaining accurate Raiser’s Edge donations and GO Trip “Event Records”
- Work with appropriate Head Office and field staff in MarCom, field staff, finance teams, and gift processing to ensure all GO trip participants are informed about all GO trips plans and promotions
- Support the collating of trip stories alongside the team based on the needs of the communication department
- Assist in any other tasks regarding administration of GO trips and other ministry “special” trips
- Create, review, and/or rewrite of training materials and/or policies and procedures related to GO Trips as needed
- Support in the development and execution of the strategy for the recruitment of GO Team participants
- Develop strategy and processes to identify GO Team Trip Leaders and build a database of trained and qualified Trip Leaders
- Support the implementation of a training program for GO Team Trip Leaders and oversee ongoing Trip Leader training
- Liaise with partner organizations in the execution of collaborative GO Team trip initiatives
- Manage and monitor International Trip Schedule on all platforms.
- Research the EAN region and countries within that region that have been assigned to you
Requirements
- A vibrant faith, evident to all through a character which reflects Christ.
- Possesses a deep appreciation for God’s Word and a passion to see the gospel be shared with the world
- Able to multi-task and work in fast paced environment
- Exceptional command of English, including grammar, punctuation, and spelling
- Ability to work well independently as well as part of a collaborative, cross-departmental team
- Thrive in supporting many projects at once, while ensuring excellence in all
- 1-4 years experience or greater in administration and/or project management
- A working knowledge of all Microsoft Office and Apple products (Google Drive, MS Word and Excel)
- Strong organizational and coordination skills with experience in managing and coordinating detail
- Experience working a non-for-profit, charitable organization, or church
- Experience with Blackbaud and Raisers Edge products
- Completed post-secondary education in a relevant field
- Knowledge of project and event coordination and administration
- Experience working with/in churches and denominations
- 2nd language preferable
Benefits
- Competitive compensation package and benefits
- Equal access and participation for people with disabilities
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