System Administrator maintaining NFPA's Windows and Linux environments while managing Azure resources. Collaborating with development teams for CI/CD and DevOps integration efforts.
About the role
- Middle Sysadmin responsible for supporting Atlassian products and troubleshooting IT issues. Collaborating with teams to enhance processes and sharing knowledge within the company.
Responsibilities
- Support Atlassian products: Jira – project setup, permissions, issue tracking.
- Confluence – maintain team documentation and access rights.
- Jira Service Management – handle helpdesk tickets and workflows.
- Administer Google Workspace, GitLab, Keeper, Vanta, Aquera, and other services.
- Manage MDM solutions (Kandji, Hexnode).
- Communicate solutions clearly to users and update documentation.
- Collaborate with teams across the company to improve processes and share knowledge.
- Ensure security best practices across systems, user access, and company data.
- Troubleshoot hardware, software, and network issues.
- Follow the working schedule of 10:00–19:00 (or 09:00–18:00) UA time
Requirements
- At least 2 years of experience in a similar role
- B1 or higher English language skills, both written and spoken.
- Confident PC user with a good understanding of common software applications and operating systems.
- Strong problem-solving skills and attention to detail.
- Service-oriented with strong communication and interpersonal abilities.
- A strong desire to learn and develop technical skills.
Benefits
- Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.
- Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.
- Level Up Your Skills – You can enroll in English classes with access to dedicated courses through http://Preply.com to boost your communication skills.
- Career Growth & Development – We cover certifications and IT conferences to keep you at the top of your game.
- Well-being Support – We offer access to psychology sessions to support your mental and emotional health.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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