Hybrid Mid-level Customer Relationship Analyst

Posted 3 weeks ago

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About the role

  • Conduct market analyses to identify trends, business opportunities and customer needs;
  • Provide specialized technical consultancy and guidance to enterprises and partners;
  • Actively prospect clients and partners, developing outreach strategies;
  • Contribute to the development and implementation of Sebrae RS projects;
  • Prepare and present reports, economic feasibility studies and business plans;
  • Plan and coordinate relationship strategies with partners, government agencies and private entities;
  • Promote networking among entrepreneurs;
  • Attend strategic meetings and events representing Sebrae RS;
  • Monitor and evaluate the effectiveness of developed actions and programs;
  • Keep up to date with market trends and innovations;
  • Facilitate connections between clients and partners;
  • Build and strengthen a network of relationships with key stakeholders.

Requirements

  • Bachelor's degree: Business Administration, Economics, Accounting, Marketing or related fields.
  • Additional qualifications: Postgraduate degree or specialization in business, entrepreneurship or related areas.
  • Experience in institutional engagement.
  • Client prospecting experience.
  • Relationship management.
  • Business consulting and advisory, market mapping and analysis.
  • Business management with critical analysis skills and strategic vision.
  • Proficiency in Microsoft Office.
  • Knowledge of trends and practices in the entrepreneurial market.
  • Knowledge of government policies and programs related to entrepreneurship.
  • Techniques in business consulting and advisory.
  • Mandatory possession of a Brazilian National Driver's License (CNH), category B.

Benefits

  • Meal and/or Food Allowance: BRL 1,500.00;
  • Transportation voucher;
  • Unimed Unimax health insurance, extending to dependents;
  • Uniodonto dental care, extending to dependents;
  • Wellhub health and wellbeing platform (Gympass - Silver plan);
  • Private supplementary pension plan, extendable to family members;
  • Group life insurance;
  • PPR – Profit Sharing Program;
  • Birthday day off (one day off to be taken during the month of your birthday);
  • Christmas bonus (additional credit on food card);
  • Investments in training and development;
  • Education allowance: Undergraduate, Postgraduate, Specialization, Master's, Doctorate and language courses;
  • Childcare assistance to support care for young children;
  • An environment that fosters innovation.

Job title

Mid-level Customer Relationship Analyst

Job type

Experience level

Mid levelSenior

Salary

R$5,180 per month

Degree requirement

Bachelor's Degree

Location requirements

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