Fraud Analyst focusing on combating fraud and managing risks for loyalty redemptions. Collaborating with teams to ensure secure experiences for millions of Canadian members.
CE
Hybrid Mid-level Analyst – TOTVS System, Affirmative Action for Black Talent
Posted 2 months ago
About the role
- IT Analyst managing ERP systems and supporting various business functions at Embracon. Responsible for system administration, development, and ensuring efficient operations of software solutions.
Responsibilities
- Administer ERP system
- Analyze system errors and logs
- Develop and maintain reports and spreadsheets
- Develop Visual Formula
- Develop metadata
- Develop concepts (import and export)
- Develop cubes and charts
- Develop output generators
- Develop calculation formulas
- Install and upgrade ERP system versions
- Convert databases
- Validate key system processes when applying patches
- Coordinate validation with all testers and stakeholders
- Review release notes for new versions
- Configure RM Web Portals
- Install Oracle clients
- Ensure server prerequisites for the ERP (.NET Framework, UAC, configurations)
- Install and configure RM Library, Portals and specific patches
- Configure IIS on portal servers
- Ensure improvements and fixes are implemented across all environments (Dev, Homologation, Prod)
- Develop PL/SQL
- Create queries for management reports, filters and calculation processes
- Provide ad-hoc listings (database extractions)
- Support ERP modules
- Configure the Payroll module
- Configure Time & Attendance automation, People Management and Occupational Health modules
- Manage global modules and integrations
- Administer the TAF application
- Administer the TSS application
- Configure and assist with ESOCIAL delivery
- Monitor and assist with DIRF, Income Statements, RAIS and other government filings
- Manage tickets
- Log and respond to tickets
- Triage tickets in the ticket queue
- Classify tickets (incident or service request)
- Record activities in tickets
- Notify involved areas and provide feedback to internal/external clients.
Requirements
- Bachelor’s degree completed in Computer Science, Systems Analysis and Development, Information Systems, or Software Engineering
- Proficiency in one or more RM modules: RM Backoffice or RM HR (Payroll, Time & Attendance, and People)
- PL/SQL – Intermediate knowledge in creating queries, procedures and functions
- Knowledge of the system tables in the RM database
- Desired: programming logic
- Intermediate Excel
- Knowledge and practice of ITIL best practices
- Nice to have: advanced knowledge of Visual Formula
- Knowledge of the Smart View tool
Benefits
- Health, dental and psychological coverage
- Transportation allowance
- Meal or food allowance
- Partnerships with gyms and wellness networks
- Life insurance
- Birthday day off
- Quality-of-life programs
- “We’re Pregnant!” programs
- Recognition programs
- Private pension plan
- Tuition assistance
- Student transportation allowance
- Marriage benefit
- 6-month maternity leave
- 20-day paternity leave
- Payroll-deductible loans
- Discounted consortium purchase for employees
- PPR (Profit-Sharing Program)
- UCE (Embracon Corporate University)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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