Senior Implementation Analyst serving as the liaison between Operations and IT at GXO. Define business requirements and coordinate communication for logistics system implementation.
HB
Hybrid Merchant Services Settlement Analyst
Posted 5 months ago
About the role
- Merchant Services Settlement Analyst providing advanced support for assigned business processes and systems. Focused on analyzing improvements and providing technical support within a business unit.
Responsibilities
- Maintains, monitors, updates assigned business process and/or system
- Researches complex problems and acts independently to resolve
- Analyzes existing business process and or systems and determines technical or procedural improvements and implements changes
- Develops and provides documentation for users and training purposes
- Develops operational procedures for products, services and systems supported
- Designs processes to meet regulatory requirements
- Develops and generates specialized and ad hoc reports
- Analyzes reports and makes recommendations for improvements in processes and /or systems
- Provides technical support to business unit, customers, management and other users
- Acts as liaison between software vendors and process/system users or between users and other corporate areas
- May serve as lead analyst in training or projects
- Performs other duties as assigned
Requirements
- Bachelors degree
- 5 or years of business analyst and/or accounting analyst
- High School diploma with 9 years of experience/education in business analytics and/or accounting analysts
- Strong proficiency with Microsoft Office Suite
- Advanced analytical and mathematical skills
- Excellent written and verbal communication skills
- Ability to multi task and work in a fast paced environment with strong organizational skills and attention to detail
- Ability to identify continuous improvement opportunities and solutions
- Ability to prioritize multiple projects
Benefits
- health insurance coverage
- wellness program
- life and disability insurance
- retirement savings plan
- paid leave programs
- paid holidays
- paid time off (PTO)
Job title
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