Assistant Store Manager driving sales results and employee development at Coach. Ensuring adherence to brand standards and fostering a positive team environment.
About the role
- Manager of Provider Engagement leading efforts in network growth and provider relationships. Enhancing pediatric care access through operational excellence and team development in a remote setting.
Responsibilities
- Lead the Provider Engagement team to drive network growth, strengthen provider relationships, and ensure Imagine Pediatrics meets enrollment and performance goals.
- Set clear expectations, track progress against key performance indicators (KPIs), and coach your team to deliver consistently on goals and enrollment targets.
- Partner with the Senior Director of Network Development to launch new markets and optimize existing ones.
- Identify and resolve operational bottlenecks; proactively implement solutions that enhance efficiency and outcomes.
- Collaborate cross-functionally to remove barriers, align priorities, and ensure seamless workflows.
- Partner with the Data & Analytics team to evolve Tableau dashboards and KPIs that track outreach, contracting, and enrollment outcomes.
- Monitor enrollment targets, provider engagement, and market performance; develop strategies for course correction or service recovery where needed.
- Drive accountability toward quarterly goals through regular reporting, insights, and performance reviews.
- Build and maintain high-touch relationships with key providers, ensuring satisfaction and continuity of partnerships.
Requirements
- 5+ years in provider engagement, network relations, or healthcare outreach.
- 2–3+ years leading teams in a fast-paced, metrics-driven environment.
- Prior leadership experience hiring, mentoring, and managing direct reports.
- Strong operational management and process improvement skills.
- Proficiency with CRM and performance dashboards (HubSpot, Tableau, Excel).
- Excellent communication and leadership presence.
- Passion for advancing healthcare access for children and families.
Benefits
- Competitive medical, dental, and vision insurance
- Healthcare and Dependent Care FSA; Company-funded HSA
- 401(k) with 4% match, vested 100% from day one
- Employer-paid short and long-term disability
- Life insurance at 1x annual salary
- 20 days PTO + 10 Company Holidays & 2 Floating Holidays
- Paid new parent leave
- Additional benefits to be detailed in offer
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