Assistant Store Manager at Coach driving sales and team performance in a luxury retail environment. Responsible for operational efficiencies and employee mentorship at Glendale store.
About the role
- Assistant Store Manager driving sales results and employee development at Coach. Ensuring adherence to brand standards and fostering a positive team environment.
Responsibilities
- The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship.
- Embodies a strategic mindset to deliver operational efficiencies.
- Ensures Coach’s standards and competencies are top of mind.
- Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales.
- Holds the management team accountable for personal productivity and management contribution.
- Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager.
- Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed.
- Builds trusting relationships with peers and team; acts as advocate for the Brand.
- Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance.
Requirements
- 1 to 3 years of previous management experience in a luxury retail service environment preferable
- Possess current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook)
- Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
- Ability to execute at a fast pace
- Ability to communicate effectively with customers and team
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
- Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.)
Benefits
- health benefits (medical, dental, vision)
- life insurance and disability insurance
- 401(k) savings plan
- paid time off for wellness needs and vacations
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