Manager of Patient Access Services at Boston Medical Center overseeing patient access operations and staff performance. Ensuring operational efficiency and maintaining high - quality patient experiences while managing departmental standards.
About the role
- IT Manager enhancing email platform infrastructure at a global healthcare biopharma company. Collaborating with international teams and managing Microsoft infrastructure products to improve services.
Responsibilities
- Provide core administration and escalation support for messaging services, focusing on Cisco IronPort and Microsoft EOP/ATP in a globally distributed O365 cloud environment.
- Collaborate with engineers and operations staff to test, implement, and transition new services or upgrades to existing core email security services, focusing on Cisco IronPort, Exchange, and the O365 space.
- Troubleshoot and administer MS Exchange servers (2016 and above), including resolving mail flow issues in hybrid environments.
- Manage incidents and problems, ensuring ongoing operational excellence of environments, infrastructure consolidation/expansion, and release/patch management, including developing and executing production support procedures such as business continuity and disaster recovery.
- Proactively anticipate service issues before they occur and make recommendations for resolution.
- Participate in projects as a subject matter expert as a representative as needed.
- Develop and execute production support procedures, including business continuity and disaster recovery plans.
- Manage Exchange Online mailboxes, including configuration of settings, mailbox quotas, inbox rules, and PowerShell usage.
- Participate in projects related to knowledge base creation to help reduce service desk incidents.
- Provide support for Exchange Online email environments and email security/hygiene-related issues.
- Support Outlook Client and OWA, group management products, and user account management and troubleshooting.
- Provide support for Microsoft Intune and Outlook in mobile.
Requirements
- BSc Degree/Master or equivalent with relevant experience in Computer Science or other related disciplines.
- 8+ years of practical experience with configuration/deployment/support of Microsoft Office 365 and Exchange 2010 / 2013.
- Ability to author high-quality technical documents.
- Experience with Exchange Online/On-Premises Exchange 2016 or later.
- Experience with Email archiving & Email Reporting service.
- Knowledge of MS Exchange Transport Rule (ETR), MS Defender-Email & Collaboration, Cisco Email Security (IronPort) or any other email security gateway products.
- Proficiency in PowerShell Script.
- Experience with Mailbox Management.
- Experience with Distribution & Office365 group management.
- Experience with Outlook Apps integration.
- Application integration and deployment with Email Services.
- Basic understanding of DNS, Network firewall & Load balancer.
- Experience with Internet gateways and message filtering/ system hygiene.
- Understanding and experience with complex globally distributed email environments.
- Understanding and experience with internet email protocols and email routing concepts.
- Ability to express oneself to provide information to others effectively and in a succinct manner including mid-to-high level divisional management, subject matter experts, vendors, and stakeholders across the enterprise.
- Good organizational skills and the ability to follow-through on projects with minimal supervision.
Benefits
- Flexible Work Arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Store Manager responsible for opening and leading a new store location for World Market. Focus on driving sales, leadership development, and maintaining brand standards in the retail environment.
Health and Safety Manager ensuring workplace safety and environmental compliance at Pacific Coast Producers. Managing health and safety programs with a focus on regulatory adherence and employee well - being.
QHSE Manager responsible for compliance with quality and safety standards in Malta manufacturing. Leading a team for continuous improvement and monitoring environmental impact under international regulations.
Property Manager at Fairway Management overseeing daily operations of apartment communities. Ensuring compliance, managing staff, and providing exceptional service to residents.
Construction Manager overseeing home construction in assigned communities for Lennar. Ensuring quality control, cost management, and adherence to schedules.
Vessel Performance Manager responsible for analyzing customer data and managing customer portfolios in the marine industry. Delivering presentations and advising on maintenance strategies while collaborating across teams.
Patient Access & Pre - Access Manager overseeing strategic functions and multi - site operations in healthcare at Ensemble. Leading teams to enhance operations, compliance, and patient satisfaction.
Manage patient access and pre - access teams at Ensemble, a healthcare revenue cycle management provider. Overseeing operations, compliance, and departmental budget while leading recruitment and professional development.
Safety Manager responsible for aviation safety in Saab. Enhancing safety management systems and collaborating across operational units while supporting compliance with regulatory standards.