Infrastructure Engineer supporting secure encryption and traffic monitoring for USAA. Involves managing certificates and incident resolution in IT infrastructure.
About the role
- Manager of Infrastructure Engineering for API Platforms leading a team at an insurance company. Overseeing API solutions with focus on modernization and operational excellence.
Responsibilities
- Act as App Owner for multiple API-related infrastructure solutions.
- Own and manage platform health, currency, and technical debt.
- Lead audit readiness, vulnerability remediation, and documentation efforts.
- Ensure compliance with App Owner responsibilities across lifecycle.
- Serve as a “player-coach,” providing technical guidance while actively contributing to engineering efforts.
- Drive infrastructure stability, performance, scalability, security, and resiliency across API platforms.
- Lead modernization initiatives and platform transformation efforts.
- Champion Infrastructure-as-Code (IaC) practices using tools like Terraform, CloudFormation, or similar.
- Implement CI/CD pipelines and automated monitoring for infrastructure health and performance.
- Drive observability and proactive incident response using tools such as Dynatrace, Splunk, and CloudWatch.
- Manage and mentor a team of engineers, fostering skill development and transformation.
- Build a culture of continuous improvement, ownership, and technical excellence.
- Lead structured triage and incident response, including participation in a 24x7 on-call rotation (approx. one week/month).
- Partner with API Product, Enablement, and Execution teams to align infrastructure capabilities with platform goals.
- Collaborate across Cloud, Core Infrastructure, SRE, and Security teams to deliver integrated solutions.
Requirements
- Proven experience managing infrastructure for API platforms or middleware, preferably in insurance or finance.
- Demonstrated success in leading teams through platform modernization and transformation.
- Strong hands-on experience with IaC, cloud platforms (such as AWS, GCP, Azure), and API and Middleware Solutions (such as DataPower, Apigee, AWS API Gateway, Kong, etc.).
- Deep understanding of infrastructure health, currency management, and technical debt reduction.
- Experience as an application owner who can complete enterprise application ownership responsibilities including documentation, certification, audit, compliance, and vulnerability remediation processes.
- Ability to balance operational responsibilities with strategic improvement initiatives.
- Observability and SRE skills.
- Excellent communication and coaching skills; ability to elevate team capabilities.
Benefits
- short-term or annual bonuses
- long-term incentives
- on-the-spot recognition
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