Firmware Manager leading development of NVIDIA's next - generation Networking firmware. Managing a skilled engineering team in a dynamic and innovative environment.
About the role
- Drive the overall development of the Global Clinical Operations training strategy through collaboration with leadership; identifying training gaps and developing targeted solutions to improve production quality and efficiency
- Be a change champion, continuously refining training methods, curriculum, and instructional design to improve engagement and effectiveness
- Ensure compliance with regulatory and quality standards, integrating training with ongoing FDA remediation efforts
- Monitor training effectiveness, utilizing data-driven approaches to adjust methodologies and maximize learning impact
- Lead and develop a team of onshore and offshore trainers, ensuring alignment with business growth and quality objectives
- Oversee new hire training to ensure QCTs are onboarded efficiently and achieve competency milestones on schedule
- Drive ongoing competency progression, providing refresher training and skills enhancement to support performance improvement
Requirements
- Experience in clinical training, healthcare operations, or a similar regulated environment (cardiac, healthcare diagnostics, or medical device preferred)
- Prior leadership experience managing trainers, instructional designers, or competency programs; preferably across both onshore and offshore teams
- Hands-on approach; this is a working leader role, requiring direct involvement in training delivery, coaching, and operational problem-solving
- Change agent mindset; must be adaptable, able to implement new training strategies to drive measurable improvements in technician performance
- Strong cross-functional collaboration skills, especially with production leadership, compliance teams, and quality assurance
- Familiarity with training metrics and assessment methodologies to gauge effectiveness and drive data-backed refinements
- Ability to scale training programs in a high-growth, fast-paced environment while maintaining high-quality outcomes
- Bachelor’s degree (or equivalent experience in training, education, healthcare operations, or a related field)
- Minimum of 8 years of relevant work experience and 3 years of training program experience, including people management responsibility
- Experience working in regulated healthcare settings with an understanding of compliance, quality, and operational performance
- Track record of leading process improvements, implementing new training methodologies, and using data to enhance learning effectiveness
- Formal clinical background - RN, Paramedic, or CCT highly preferred - but Allied Health backgrounds acceptable.
Benefits
- medical, dental and vision insurance
- paid holidays
- paid time off
- 401K (w/ company match)
- Employee Stock Purchase Plan
- annual organizational/cultural committee events
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