Hybrid Manager, Clinical Training

at iRhythm Technologies, Inc.

• Job title: Manager, Clinical Training
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $100,000 - $150,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Deerfield, United States

About the role

• Clinical Training Manager at iRhythm developing training strategy for Qualified Cardiac Technicians. Leading global training team focused on compliance and performance improvement.

Responsibilities

• Drive the overall development of the Global Clinical Operations training strategy through collaboration with leadership; identifying training gaps and developing targeted solutions to improve production quality and efficiency
• Be a change champion, continuously refining training methods, curriculum, and instructional design to improve engagement and effectiveness
• Ensure compliance with regulatory and quality standards, integrating training with ongoing FDA remediation efforts
• Monitor training effectiveness, utilizing data-driven approaches to adjust methodologies and maximize learning impact
• Lead and develop a team of onshore and offshore trainers, ensuring alignment with business growth and quality objectives
• Oversee new hire training to ensure QCTs are onboarded efficiently and achieve competency milestones on schedule
• Drive ongoing competency progression, providing refresher training and skills enhancement to support performance improvement

Requirements

• Experience in clinical training, healthcare operations, or a similar regulated environment (cardiac, healthcare diagnostics, or medical device preferred)
• Prior leadership experience managing trainers, instructional designers, or competency programs; preferably across both onshore and offshore teams
• Hands-on approach; this is a working leader role, requiring direct involvement in training delivery, coaching, and operational problem-solving
• Change agent mindset; must be adaptable, able to implement new training strategies to drive measurable improvements in technician performance
• Strong cross-functional collaboration skills, especially with production leadership, compliance teams, and quality assurance
• Familiarity with training metrics and assessment methodologies to gauge effectiveness and drive data-backed refinements
• Ability to scale training programs in a high-growth, fast-paced environment while maintaining high-quality outcomes
• Bachelor’s degree (or equivalent experience in training, education, healthcare operations, or a related field)
• Minimum of 8 years of relevant work experience and 3 years of training program experience, including people management responsibility
• Experience working in regulated healthcare settings with an understanding of compliance, quality, and operational performance
• Track record of leading process improvements, implementing new training methodologies, and using data to enhance learning effectiveness
• Formal clinical background - RN, Paramedic, or CCT highly preferred - but Allied Health backgrounds acceptable.

Benefits

• medical, dental and vision insurance
• paid holidays
• paid time off
• 401K (w/ company match)
• Employee Stock Purchase Plan
• annual organizational/cultural committee events