LTSS Service Coordinator responsible for managing member cases and coordinating care plans for Elevance Health. Performing assessments and working with healthcare teams to optimize member health.
Responsibilities
Responsible for overall management of member's case within the scope of licensure
Develops, monitors, evaluates, and revises the member's care plan to meet the member's needs
Responsible for performing telephonic and face-to-face functional assessments for the identification, evaluation, coordination and management of member's needs
Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team
Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits
Obtains a thorough and accurate member history to develop an individual care plan
Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians
Identifies members that would benefit from an alternative level of care or other waiver programs
Ensures the member's access to those services
May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services
Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management of person-centered care plans
Requirements
Requires a high school diploma or GED equivalent
Minimum of 3 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role
Current, active valid and unrestricted RN license in applicable state(s) required
BA/BS in Health/Nursing preferred
Strong preference for case management experience with older adults or individuals with disabilities
Benefits
merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical
dental
vision
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources
Job title
LTSS Service Coordinator – RN Clinician, RN Case Manager
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