LTSS Service Care Manager role at Centene assisting in developing care plans for long-term care members. Involves coordinating with healthcare providers and support resources to meet member needs.
Responsibilities
Assists in developing, assessing, and coordinating holistic care management activities
May develop or assist with developing personalized service care plans for long-term care members
Evaluates the needs of the member, resources available, and recommends/facilitates the plan for the best outcome
Coordinates between the member and/or family/caregivers and the care provider team
Provides resource support to members and their families/caregivers for various needs
Monitors care plans/service plans, member status and outcomes
Interacts with long-term care healthcare providers to ensure member needs are met
Collects, documents, and maintains long-term care member information
Provides and/or facilitates education to long-term care members and their families/caregivers
Provides feedback to leadership on opportunities to improve quality of care
Requirements
Requires a Bachelor's degree
2 – 4 years of related experience
Equivalent experience acquired through applicable knowledge, duties, scope and skill reflective of the level of this position
Benefits
Competitive pay
Health insurance
401K and stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work (remote, hybrid, field or office work schedules)
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