Director of Franchise Operations driving revenue growth and franchise relationships at UFC GYM. Leading performance optimization, financial oversight, and operational support for franchise owners.
About the role
- Analista de Operações de Loyalty enhancing loyalty program efficiency and client experience at Atlantica Hospitality International. Focus on performance, partnerships, and customer satisfaction via various initiatives.
Responsibilities
- Track the performance of the redemption shelf.
- Monitor performance reports.
- Support hotel performance.
- Execute benefits and engagement campaign activities, such as giveaways, activations, and events.
- Interface with catalog suppliers.
- Prepare performance and commercial partnership reports.
- Document business rules and create supporting materials for hotels and stakeholders.
Requirements
- Bachelor's degree in Administration, Marketing, Hospitality, or related fields.
- Previous experience in loyalty program operations or CRM.
- Intermediate knowledge of Excel/Google Sheets and monitoring/tracking tools.
- Strong communication skills, analytical mindset, and a focus on problem-solving.
- Experience with integrations, benefits providers, or commercial partners is a plus.
Benefits
- Health insurance
- Dental insurance
- Life insurance
- Transportation allowance
- Meal or food allowance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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