Qualitätsmanager ensuring quality assurance for IT projects at infodas, a leader in cybersecurity and IT. Central role in managing QM processes and supporting project leaders.
About the role
- Live Services Manager at Motorsport Games driving success of RaceControl subscription platform. Developing sales strategies and collaborating on customer engagement initiatives.
Responsibilities
- Develop and execute sales strategies to grow subscription revenues, average revenue per user (ARPU), and customer lifetime value (CLV).
- Identify new market opportunities and collaborate with marketing to convert leads into subscribers.
- Implement A/B testing and promotional campaigns to optimize conversions and upsells.
- Analyse churn and engagement data to design retention and win-back programs.
- Collaborate with product and community teams to ensure regular, high-impact live content updates that keep subscribers engaged.
- Oversee RaceControl’s live content calendar, ensuring regular, high-value updates that keep subscribers engaged.
- Track engagement data to shape future live service priorities.
- Own and report on all key subscription KPIs (growth, churn, engagement, ARPU).
- Translate data into actionable insights that inform pricing, packaging, and customer experience improvements.
- Build and track customer journeys to identify friction points and optimize conversion funnels.
- Partner with marketing on lifecycle campaigns and acquisition strategies.
- Work with the product team to ensure RaceControl delivers continual value and player satisfaction.
- Support finance with forecasting and revenue reporting.
Requirements
- 2–4 years of experience in sales, growth marketing, or live services — ideally within gaming, SaaS, or digital entertainment.
- Proven track record of managing subscriptions, driving retention, and optimizing monetization in live or digital service environments.
- Comfortable using subscription analytics, CRM platforms, and A/B testing tools to drive measurable results.
- Familiar with using game or product data to identify opportunities, craft narratives, and predict user behaviour.
- Experienced in working with marketing and development teams to keep products competitive and relevant in fast-moving markets.
Benefits
- Competitive salary + performance-linked bonuses
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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