Retail 2nd Assistant Manager supporting store operations and driving exceptional guest experiences at Newell Brands in King of Prussia, PA.
About the role
- Manager of Patient Access overseeing Patient Access operations in healthcare revenue cycle at Ensemble Health Partners. Responsible for departmental management, performance improvement, and staff development.
Responsibilities
- Responsible for planning, developing, organizing, and managing the Patient Access department
- Responsible for performance and effectiveness of these department(s)
- Coaching and development of all staff performing these functions
- Implementing short and long-term plans and objectives to improve customer service and collect quality information
- Provide leadership and contribute to the revenue cycle and organizational goals
- Work closely with the Director of Patient Access to align processes and procedures with Ensemble Health Partners policies
- Directly managing the operations for the admitting, registration, and financial services departments
- Develop and manage departmental staffing needs
- Prepares monthly reports as requested
- Establish departmental goals with the staff to optimize performance
- Collects, interprets and communicates performance data using various tools and systems
Requirements
- Certified Revenue Cycle Representative (CRCR) certification
- Certified Healthcare Access Manager (CHAM) certification
- Bachelor's Degree or Equivalent Experience in Healthcare Management/Administration
- Minimum 2 – 3 year’s management experience in healthcare industry
- Patient Access experience with managed care/insurance or call center preferred
- Experience with Microsoft a must
- Ability to balance numerous priorities, therefore requiring great skills in prioritization
- Ability to understand and master numerous computer applications, while also understanding information technology enough to work with the I.T. department to ensure the technological needs of the department are being met.
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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