Product Director leading content strategy for CBC/Radio - Canada. Overseeing product development and managing cross - functional teams to enhance public broadcasting.
About the role
- Learning Content Designer creating engaging videos and guides for EventsAir's education team. Collaborating with experts to empower global event professionals in mastering the platform.
Responsibilities
- Create and edit engaging how-to videos, guides, and interactive exercises for our help site and online learning platform.
- Collaborate with product experts to capture new features and turn them into clear, useful content.
- Work alongside our Support team to reduce tickets by improving and updating resources.
- Gradually become a Subject Matter Expert in the EventsAir platform.
- Deliver webinars to customers in Australasia, Europe, and the Americas.
- Keep our documentation fresh, consistent, and user-friendly.
Requirements
- Loves digging into “how things work” and making it easy for others to understand.
- Has video editing skills (Adobe Premiere, or similar).
- Can write clear, concise, and user-friendly software guides.
- Is curious about AI tools—but also knows that great writing doesn’t rely on them.
- Pays exceptional attention to detail (yes, you notice typos in menus).
- Experience in the event management industry or SaaS platforms (bonus points).
- Worked with Learning Management Systems (we use HowToo) (bonus points).
- A flair for graphic design or online education (bonus points).
- Experience presenting content or webinars on camera (bonus points).
Benefits
- Fantastic flexibility.
- Hybrid working to all employees regardless of role or level!
- 3 extra days of annual leave to encourage downtime over the Christmas period.
- Quarterly catered socials or vouchers for those remote working.
- Champion and promote causes close to our heart.
- Apply for side steps, up steps and secondments through different teams.
- Grab an apple from the kitchen, take a walk, or get the flu shot on the house.
- Use your personal AUD1000 L&D budget towards a course or a conference.
- Work from almost anywhere for 2 weeks a year!
- Extra maternity and paternity leave on top of statutory allowances.
- Miscarriage & stillbirth leave policy provided.
- Employee Assistance Program available for counseling.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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