Learning Content Designer creating engaging videos and guides for EventsAir's education team. Collaborating with experts to empower global event professionals in mastering the platform.
Responsibilities
Create and edit engaging how-to videos, guides, and interactive exercises for our help site and online learning platform.
Collaborate with product experts to capture new features and turn them into clear, useful content.
Work alongside our Support team to reduce tickets by improving and updating resources.
Gradually become a Subject Matter Expert in the EventsAir platform.
Deliver webinars to customers in Australasia, Europe, and the Americas.
Keep our documentation fresh, consistent, and user-friendly.
Requirements
Loves digging into “how things work” and making it easy for others to understand.
Has video editing skills (Adobe Premiere, or similar).
Can write clear, concise, and user-friendly software guides.
Is curious about AI tools—but also knows that great writing doesn’t rely on them.
Pays exceptional attention to detail (yes, you notice typos in menus).
Experience in the event management industry or SaaS platforms (bonus points).
Worked with Learning Management Systems (we use HowToo) (bonus points).
A flair for graphic design or online education (bonus points).
Experience presenting content or webinars on camera (bonus points).
Benefits
Fantastic flexibility.
Hybrid working to all employees regardless of role or level!
3 extra days of annual leave to encourage downtime over the Christmas period.
Quarterly catered socials or vouchers for those remote working.
Champion and promote causes close to our heart.
Apply for side steps, up steps and secondments through different teams.
Grab an apple from the kitchen, take a walk, or get the flu shot on the house.
Use your personal AUD1000 L&D budget towards a course or a conference.
Work from almost anywhere for 2 weeks a year!
Extra maternity and paternity leave on top of statutory allowances.
Miscarriage & stillbirth leave policy provided.
Employee Assistance Program available for counseling.
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