Junior Credit Controller managing client accounts at Jellyfish. Responsible for resolving outstanding debts and maintaining positive client relationships.
About the role
- Lead Document Controller overseeing document control operations and managing the team in a global critical power solutions company. Engaging with project teams, clients, and vendors for documentation needs.
Responsibilities
- Develop and document Document Control work instructions, work flows and procedures.
- Manage Document Control operations and the team of Document Controllers, both in-office and on-site.
- Serve as the primary contact for client queries related to Document Control, delegating tasks as needed.
- Resolve discrepancies and system issues, ensuring timely problem resolution.
- Collaborate daily with the Projects team and Document Controller team.
- Liaise with clients and external vendors to support documentation needs.
- Review and update technical documents, including manuals and workflows, with team input.
- Establish and maintain document workflows and approval processes.
- Conduct training and communicate documentation requirements to internal teams.
- Prepare regular and ad-hoc project reports while seeking improvements in document management efficiency.
Requirements
- Good people management skills & some relevant experience
- Ability to converse clearly & concisely with Senior Project Manager & the team
- Learn & self-manage online document platforms
- Good written and verbal communication skills.
- Ability to organise own workload and use initiative and also to lead and support the Document Control team.
- Confident under pressure and able to handle multifaceted objectives.
- High level of organisation.
- Efficient with thorough methods of working.
- Have UK driving license to travel between sites and attending some client meetings may also be required.
- Eligible to work in the UK.
Benefits
- A competitive salary and benefits package which includes:
- A merit-based annual pay review
- Enhanced annual leave
- Employee recognition scheme and long service awards
- Referral bonus
- Volunteer days
- Group Life Insurance, including a death in service payment
- Access to a virtual GP service 24/7 365 days a year
- Sick pay scheme
- Cycle to Work scheme
- Enhanced maternity/paternity leave
- Flexible/Remote/Hybrid Work based on your Job Function
- Travel opportunities (role dependent)
- Support in your well-being by access to Employee Assistance Programme offering free access to qualified counsellors and expert advice
- On-site trained Mental Health First Aiders
- Access to various discount programs (including food, activities, gym memberships etc.)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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