Lead Document Controller overseeing document control operations and managing the team in a global critical power solutions company. Engaging with project teams, clients, and vendors for documentation needs.
Responsibilities
Develop and document Document Control work instructions, work flows and procedures.
Manage Document Control operations and the team of Document Controllers, both in-office and on-site.
Serve as the primary contact for client queries related to Document Control, delegating tasks as needed.
Resolve discrepancies and system issues, ensuring timely problem resolution.
Collaborate daily with the Projects team and Document Controller team.
Liaise with clients and external vendors to support documentation needs.
Review and update technical documents, including manuals and workflows, with team input.
Establish and maintain document workflows and approval processes.
Conduct training and communicate documentation requirements to internal teams.
Prepare regular and ad-hoc project reports while seeking improvements in document management efficiency.
Requirements
Good people management skills & some relevant experience
Ability to converse clearly & concisely with Senior Project Manager & the team
Learn & self-manage online document platforms
Good written and verbal communication skills.
Ability to organise own workload and use initiative and also to lead and support the Document Control team.
Confident under pressure and able to handle multifaceted objectives.
High level of organisation.
Efficient with thorough methods of working.
Have UK driving license to travel between sites and attending some client meetings may also be required.
Eligible to work in the UK.
Benefits
A competitive salary and benefits package which includes:
A merit-based annual pay review
Enhanced annual leave
Employee recognition scheme and long service awards
Referral bonus
Volunteer days
Group Life Insurance, including a death in service payment
Access to a virtual GP service 24/7 365 days a year
Sick pay scheme
Cycle to Work scheme
Enhanced maternity/paternity leave
Flexible/Remote/Hybrid Work based on your Job Function
Travel opportunities (role dependent)
Support in your well-being by access to Employee Assistance Programme offering free access to qualified counsellors and expert advice
On-site trained Mental Health First Aiders
Access to various discount programs (including food, activities, gym memberships etc.)
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