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About the role
- Lead AI Visual Interface Engineer designing intuitive visual interfaces for AI experiences at Mastercard. Collaborating with cross-functional teams to enhance user engagement and usability.
Responsibilities
- Design intuitive, AI‑native interfaces
- Lead the end‑to‑end design and implementation of user‑centered visual interfaces for AI experiences (chat/agents, data‑rich views, multimodal)
- Deep collaboration with cross‑functional teams
- Partner with AI Engineers, Product Managers, and UX Researchers to translate model capabilities/constraints into interface decisions; co‑define requirements, acceptance criteria, and release scope
- Prototyping & user testing
- Rapidly prototype (Figma/React/Storybook) and run iterative usability tests to validate assumptions; incorporate human‑centered design methods to converge on the most effective patterns
- Visual interface delivery readiness
- Support the transition from visual design to delivery, ensuring clear communications, usability, accessibility, and feedback loops for visual design launches
- Data visualization & explainability
- Define and implement accessible, brand‑aligned visualization patterns; communicate model behavior, confidence, and data lineage clearly to diverse audiences using approved dashboard and design‑center guidelines
- Engineering integration for AI UX
- Work with backend/ML teams to integrate model and retrieval APIs
- Standards, governance, and documentation
- Create and maintain pattern libraries, usage guidance, and decision records; align to internal brand and technical guidelines
- Mentorship & leadership
- Set the quality bar for interface engineering; mentor designers/engineers, run design reviews, and promote best practices across guilds/SIGs and partner teams
Requirements
- Bachelor’s or Master’s degree in Data Science, Cognitive Science, Human Computer Interface, Design, Psychology, Communications, Fine Arts, or a related field
- Profound experience in broad visual interface design, engagement, communications and delivery skills across diverse industries, geographies, and capabilities
- General experience with Popular Gen AI tools for integration with graphic design and interfaces
- Proficiency in visual design tools such as Sketch, Figma, Adobe XD, or similar
- Visual design content management
- Strong understanding of human-centered design principles and methodologies
- Familiarity with multi modal AI applications leveraging text, voice, visual and video
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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