Capture the needs and specificities of local affiliates within a specific product domain:
Conduct interviews and surveys with affiliates to understand their requirements, arbitrate/challenge their requests, and analyze data and feedback so that tailored solutions can be considered by product teams.
Incident management:
Serve as the link between the business and the incident support team, providing functional expertise to qualify incidents and route them to the appropriate teams.
Execute deployment and change-management activities for global products:
Collect user feedback, prepare change plans, perform local impact assessments and change activities to facilitate local adoption, support end-user testing, and execute defined deployment tasks.
Value realization:
Collect and consolidate relevant metrics to report the value delivered by products at the affiliate level.
Requirements
Solid experience in Project Management required
Proficiency with change management and adoption methods and tools
Proficiency with testing and deployment methods and tools
Knowledge of agile methodologies such as Scrum and Kanban, and tools like Jira, MS Project, Trello
Advanced English
Experience in consumer goods industries is desirable
Job title
Junior IT Project Manager – Channel & Consumer Proximity Specialist
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