Lead Business Analyst at Expleo overseeing technical areas in Business Analysis projects and implementing technological solutions. Collaborating with stakeholders to map business processes and ensure complete requirement coverage.
About the role
- Junior Business Analyst managing the issuance and analysis of legal documents in Brazil. Working primarily with public agencies and ensuring quality delivery timelines in a hybrid model.
Responsibilities
- Interface with Brazilian public agencies to request and obtain documents;
- Work daily with various types of forensic and notarial/registry documents;
- Locate, issue, and manage documents requested by clients;
- Manage requests and deadlines, effectively handling time and cash management;
- Ensure document delivery SLAs are met;
- Meet agreed productivity targets;
- Ensure the quality of delivered documents;
- Ensure that all documents under your responsibility are being processed with the relevant agencies;
- Communicate with the customer support team;
- Accurately record payments and request refunds/reversals when necessary.
Requirements
- Experience issuing and/or analyzing notarial/registry and forensic documents (e.g., CNDs [Negative Debt Certificates], property registries, lien certificates, protest certificates, commercial registry certificates, birth and death certificates, etc.);
- Proficiency in at least one document set (POD) — e.g., courts, civil registry, agricultural, real estate, tax;
- Experience with Google Sheets.
Benefits
- Meal and food allowance via Flash.
- Health and dental insurance.
- Life insurance for peace of mind.
- Pharmacy benefit to save on medications and support your health.
- Petlove benefit — because at Docket we know your furry family members matter too.
- Psicologia Viva — access to online psychological support.
- Wellhub and TotalPass for wellness and fitness benefits.
- Edupass for learning and professional development.
- Partnership with Sesc for leisure and cultural activities.
- Childcare assistance for parents with children up to 5 years.
- Baby Cash bonus when your family grows.
- Day off during your birthday month to celebrate.
- Working hours: 44 hours per week
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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