Hybrid Junior Business Analyst – Document Issuance

Posted 2 months ago

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About the role

  • Junior Business Analyst managing the issuance and analysis of legal documents in Brazil. Working primarily with public agencies and ensuring quality delivery timelines in a hybrid model.

Responsibilities

  • Interface with Brazilian public agencies to request and obtain documents;
  • Work daily with various types of forensic and notarial/registry documents;
  • Locate, issue, and manage documents requested by clients;
  • Manage requests and deadlines, effectively handling time and cash management;
  • Ensure document delivery SLAs are met;
  • Meet agreed productivity targets;
  • Ensure the quality of delivered documents;
  • Ensure that all documents under your responsibility are being processed with the relevant agencies;
  • Communicate with the customer support team;
  • Accurately record payments and request refunds/reversals when necessary.

Requirements

  • Experience issuing and/or analyzing notarial/registry and forensic documents (e.g., CNDs [Negative Debt Certificates], property registries, lien certificates, protest certificates, commercial registry certificates, birth and death certificates, etc.);
  • Proficiency in at least one document set (POD) — e.g., courts, civil registry, agricultural, real estate, tax;
  • Experience with Google Sheets.

Benefits

  • Meal and food allowance via Flash.
  • Health and dental insurance.
  • Life insurance for peace of mind.
  • Pharmacy benefit to save on medications and support your health.
  • Petlove benefit — because at Docket we know your furry family members matter too.
  • Psicologia Viva — access to online psychological support.
  • Wellhub and TotalPass for wellness and fitness benefits.
  • Edupass for learning and professional development.
  • Partnership with Sesc for leisure and cultural activities.
  • Childcare assistance for parents with children up to 5 years.
  • Baby Cash bonus when your family grows.
  • Day off during your birthday month to celebrate.
  • Working hours: 44 hours per week

Job title

Junior Business Analyst – Document Issuance

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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