Strategic Analyst supporting EV Program Managers in clean energy transportation initiatives at PG&E. Analyzing data trends and facilitating project development to promote electric vehicle adoption.
About the role
- Junior Analyst responsible for translating business requirements into CMS specifications. Analyzing software needs, supporting SQL tasks, and optimizing workflows at Boost-IT.
Responsibilities
- Analyze and translate business requirements into functional specifications for CMS.
- Configure CMS applications to align with business needs and optimize workflows.
- Maintain and improve software requirements, user stories, and documentation.
- Support SQL-based configuration and database manipulation tasks.
- Monitor application performance and ensure optimal availability.
- Handle incidents, service requests, and user support tickets.
- Provide post-implementation support and training to end-users.
- Document and track defects, proposing proactive solutions.
- Participate in stakeholder meetings to gather and clarify requirements.
- Assist in CMS demonstrations and presentations.
- Communicate effectively with cross-functional teams and external vendors.
- Support testing activities, including defect tracking and validation.
- Ensure quality delivery of functional changes and releases.
- Coordinate change requests and maintain release calendars.
- Track deployment progress and document release activities.
- Align stakeholders and communicate release schedules.
- Ensure compliance with SLAs and support budget/resource optimization.
Requirements
- Bachelor’s or Master’s degree in Software Engineering, Business Informatics, Computer Science, or related fields.
- 1–3 years of experience in Contract Management Systems or IT roles (internship or junior level).
- Experience or knowledge in Agile environments (SAFe, Scrum, Kanban) is a plus
- Proficiency in SQL and database manipulation.
- Familiarity with tools like Jira, Confluence, and MS Office 365.
- Understanding of SDLC and functional analysis principles.
- Strong communication and collaboration abilities.
- Analytical thinking and attention to detail.
- Initiative, accountability, and a team-player mindset.
- Fluency in English (written and spoken).
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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