System Administrator I ensuring optimal performance of workstations and peripherals at Cleveland Clinic. Collaborating on troubleshooting and support while managing documentation and client area responsibilities.
About the role
- IT System Administrator role at Mightycare Solutions providing support for clients in IT issues. Responsibilities include customer service, system monitoring, and managing IT solutions.
Responsibilities
- You are the first point of contact and independently support our clients via phone, email and remote software such as AnyDesk or Teams.
- You assist our clients with questions and issues related to virtualization solutions, Windows and Linux server services, server hardware, storage components, server operating systems, and networks — according to your qualifications.
- You continuously monitor our clients' IT environments, perform monthly health checks, provide improvement recommendations and assist with reporting.
- Execution and oversight of various managed services are also part of your responsibilities.
Requirements
- You have successfully completed vocational training or a degree in an IT-related field.
- Professional conduct: you demonstrate a professional and service-oriented manner with clients and colleagues.
- You are familiar with Windows (client/server), Linux, DNS, DHCP and network infrastructures.
- You have a strong interest in IT security and implement it professionally for our clients.
- You already have experience in virtualization and cloud computing or show a strong motivation to learn these skills with us.
- You are curious about new trends and cloud technologies and are willing to continuously develop your skills.
- You have excellent German language skills, both written and spoken.
Benefits
- Open and dynamic company culture: MightyCare stands for transformation, leadership and conviction.
- Job security through a permanent employment contract: we provide stability in a financially sound environment.
- Performance is rewarded: at MightyCare we recognize commitment and results with attractive compensation.
- Home office and hybrid work: our work models give you the freedom and flexibility to work from home and the office.
- Flexible working hours: design your workday flexibly to balance work and personal life.
- Time off and relaxation: with 30 days of vacation per year we support your work–life balance.
- Free beverages: enjoy a wide selection of complimentary drinks as part of our team.
- Financial benefits: benefit from a full employer contribution to capital-forming benefits (vermögenswirksame Leistungen).
- Stress-free commute: our centrally located offices offer excellent public transport connections and free parking.
- Smooth onboarding: your colleagues support you from day one to ensure a successful start.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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