IT-Support & Innovation Consultant enhancing IT services and utilizing AI tools. Engaging in service management and ensuring quality in a hybrid-working environment based in Germany.
Responsibilities
Actively further develop IT services and identify challenges before they arise
Integrate AI tools into daily workflows
Analyze IT service performance and implement best practices
Take responsibility for incidents, problems, and service requests
Ensure quality with respect to compliance, security standards, and documentation
Requirements
Completed training as an IT specialist in application development (Fachinformatiker Anwendungsentwicklung) or equivalent qualifications
Familiarity with IT service management tools and frameworks (e.g., ITIL)
Very good German and English language skills
Ability to explain technical topics clearly and understandably
Curiosity about new technologies and integrating AI tools into daily work
Benefits
A secure, permanent position with a 38-hour workweek
Hybrid working model with flexible hours and attractive compensation that rewards strong performance
Employer contributions to a company pension scheme and occupational disability insurance
Exceptional team spirit that combines professionalism with enjoyment
Ergonomic workstation with hardware configured to your preferences, plus beverages, snacks, and ample parking
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