Business Analytics Consultant Senior utilizing AI and analytics for solutions in PNC's Retail Bank Operations. Delivering data insights and driving decision - making through complex analytical tools and methodologies.
About the role
- IT-Support & Innovation Consultant enhancing IT services and utilizing AI tools. Engaging in service management and ensuring quality in a hybrid-working environment based in Germany.
Responsibilities
- Actively further develop IT services and identify challenges before they arise
- Integrate AI tools into daily workflows
- Analyze IT service performance and implement best practices
- Take responsibility for incidents, problems, and service requests
- Ensure quality with respect to compliance, security standards, and documentation
Requirements
- Completed training as an IT specialist in application development (Fachinformatiker Anwendungsentwicklung) or equivalent qualifications
- Familiarity with IT service management tools and frameworks (e.g., ITIL)
- Very good German and English language skills
- Ability to explain technical topics clearly and understandably
- Curiosity about new technologies and integrating AI tools into daily work
Benefits
- A secure, permanent position with a 38-hour workweek
- Hybrid working model with flexible hours and attractive compensation that rewards strong performance
- Employer contributions to a company pension scheme and occupational disability insurance
- Exceptional team spirit that combines professionalism with enjoyment
- Ergonomic workstation with hardware configured to your preferences, plus beverages, snacks, and ample parking
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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