IT Operations Lead managing Wave’s IT ecosystem for live entertainment production. Responsible for maintaining system stability, security, and performance in both on-site and cloud environments.
Responsibilities
Manage and evolve Wave’s IT ecosystem — including servers, storage, Perforce environments, studio workstations, and cloud integrations.
Maintain and support the specialized hardware and software used in live VR concert production, including motion capture systems, render nodes, and streaming setups.
Design, monitor, and maintain reliable, low-latency studio networks (LAN/WAN/Wi-Fi).
Oversee Perforce version control servers and workflows, ensuring efficient branching, replication, user permissions, and backups.
Establish and enforce security best practices for credentials, data, and access control.
Implement tools and scripts for automated deployment, patching, and performance monitoring to ensure proactive issue detection.
Serve as the go-to person for IT and hardware support — from workstation setup to troubleshooting live production systems.
Manage IT hardware/software procurement, vendor relationships, and lifecycle tracking for studio assets.
Create and maintain detailed documentation of systems, processes, and runbooks for studio IT.
Requirements
5+ years of progressive experience in systems administration or IT infrastructure roles, ideally in gaming, VR, VFX, or live production environments.
Hands-on experience administering Perforce.
Strong knowledge of Windows, macOS, and Linux environments and deployment tools.
Advanced understanding of network design and troubleshooting (firewalls, VLANs, VPNs, DNS, DHCP, and Wi-Fi optimization).
Experience supporting production and render systems, VR hardware, and media streaming workflows.
Proficiency in scripting or automation (Python, PowerShell, or Bash).
Excellent communication skills with the ability to collaborate cross-functionally with engineering, creative, and operations teams.
Proven ability to operate independently, prioritize effectively, and own projects from design to delivery.
Operations Supervisor managing unit operators for safe and efficient operations at LyondellBasell. Leading a high performing shift team to meet production goals.
Site Reliability Engineer managing multi - cloud infrastructure for S&P Global Mobility. Collaborating with automotive and corporate IT teams for cloud migration and expansion.
Seasonal Operations Specialist at CHS managing general labor duties in agriculture. Responsibilities include loading/unloading trucks, mixing fertilizers, and conducting equipment maintenance.
Seasonal Senior Operations Specialist responsible for agricultural operations at CHS Inc. in Walla Walla, WA during Spring planting and Fall harvest seasons.
Truck Driver/Operations Specialist at CHS hauling agronomy and grain products to local customers in Kingfisher. Monday to Friday daytime position with home each night for supper.
Provide administrative and logistical support at Friends of the Earth in Washington, DC. Ideal for detail - oriented individuals interested in nonprofit operations and office administration.
Director of Client Operations overseeing operational execution for AHEAD’s Cloud business. Shaping processes and models for effective Cloud growth and management across teams.