IT & Engineering Manager leading automation-focused IT Engineering and Service Desk functions at Teya, a payment and software service provider based in London.
Responsibilities
Lead IT Engineering and Service Desk teams with a focus on automation-first thinking and measurable impact.
Foster a team culture of proactivity, ownership, and systems thinking.
Act as a strategic partner, collaborating cross-functionally to identify automation opportunities and deliver smart, scalable solutions.
Design and implement end-to-end automation strategies, from CI/CD pipelines to AI-powered support tools.
Build internal self-service portals, virtual agents, and automated workflows to reduce Service Desk load.
Define and uphold IT governance and regulatory compliance standards (FSA, EBA, DORA, PCI-DSS, ISO 27001).
Support over 420 business applications of varying size and complexity, prioritizing based on business impact.
Serve as a clear, structured communicator, able to translate complex technical concepts to non-technical audiences.
Align IT initiatives with business growth, driving digital transformation through smart technology adoption.
Requirements
Proven experience in IT leadership roles, ideally across both engineering and service functions
Strong automation mindset— you think in systems and eliminate manual work wherever possible
Solid understanding of CI/CD pipelines, AI-powered support tools, and self-service enablement
Demonstrated ability to work with external partners to extend internal capabilities
Exceptional communication skills—clear, concise, and confident across technical and non-technical audiences
Deep understanding of governance, compliance, and IT service management best practices
Comfortable with rapid context switching and balancing competing priorities in a lean, fast-growing team
Fluency in English is required; additional languages are a plus
Benefits
Flexible working hours
Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps
Extended and improved maternity and paternity leave choices
Cycle-to-Work Scheme
Health and Life Insurance
Pension Scheme
25 days of Annual Leave (+ Bank Holidays)
Office snacks every day
Friendly, comfortable and informal office environment in Central London
Engineering Manager leading development for autonomous ride - sharing service tools at Zoox. Overseeing full - stack applications and collaborating across teams to enhance rider experience.
Engineering Manager leading teams and guiding strategy for a modern mortgage servicing platform at Valon. Driving successful outcomes through mentorship and collaboration with product and technical teams.
Engineering Manager overseeing multi - disciplinary engineering teams in nuclear enrichment processes. Responsible for design, integration, and regulatory compliance within a DOE/NRC environment.
Industrial Engineering Manager leading manufacturing strategies at Ford Motor Company. Ensuring efficiency in new automotive program development and execution across global operations.
Information Technology Software Development Manager leading multi - disciplined technical teams at Boeing. Driving Agile software development practices and shaping team operations across multiple U.S. locations.
Engineering Manager at Storyous responsible for leading software teams and overseeing project delivery in a fintech environment. Engaging in mentorship, performance management, and cross - functional collaboration.
Engineering Manager focused on data engineering teams and driving Agile delivery at TYME. Collaborating with various stakeholders to enhance data capabilities aligned with business objectives.
Software Development Manager at Boeing overseeing agile software development teams for impactful business solutions. Spearheading innovation and capability consolidation initiatives in the IT sector.
Engineering Manager at Hudl managing a new MLOps team to deploy ML models to edge devices. Driving innovation in AI sports technology while collaborating with engineers and stakeholders.
Project Engineer Manager overseeing operational activities at Leonardo's aerospace division. Engaging in management, planning, budgeting, and ensuring process quality.