Ensure IT compliance of GxP systems and supporting processes
Partner with business stakeholders to maintain GxP systems in a validated state
Select, develop, validate and maintain enterprise GxP systems and supporting infrastructure (including Benchling, Clinisys, Wellsky, Kneat, Ellab, Blue Mountain RAM)
Act as IT system owner: define and document critical business processes and requirements
Prioritize requests, create business cases, and manage through IT governance
Drive planning, implementation, validation and support of enterprise GxP applications
Establish and drive governance processes for GxP IT projects and operations
Collaborate with Nestlé IT and business leadership to develop technology strategy, budget, and roadmap
Serve as Project Manager for technology implementations and coordinate external vendors
Manage vendor and external service provider relationships and escalations
Support Clinical Operations, Biometrics and data management systems to ensure GxP compliance
Oversee application lifecycles, change control, testing, validation, and communication
Partner with QA to manage systems validation, periodic reviews, and vendor coordination
Lead/support deviation/incident investigations and implement CAPA
Support external/internal audits and inspections as needed
Develop IT support metrics, continuous improvement processes and project documentation
Ensure compliance with SOPs, WIs, documentation standards and regulatory best practices
Requirements
BS degree in computer science, information technology or equivalent work experience
7+ years of experience supporting enterprise GxP IT systems
IT biotech project management experience in a multinational environment
Deep understanding of biotech/pharmaceutical manufacturing systems and processes (drug safety, pharmacovigilance, manufacturing, engineering automation, regulatory compliance, quality management, medical information, clinical trials)
IT working knowledge in a biotech research lab environment, familiar with lab systems implementation and system requirements and clinical operations
Knowledge of systems software, operations, capacity management, mid-range servers, PCs, SaaS, and web services
Hands-on experience qualifying production servers to meet regulatory requirements
Knowledge and expertise with SaaS systems, automated process equipment, and clinical data management software
Experience with Benchling, Clinisys, Wellsky, Kneat, Ellab, Blue Mountain RAM, Veeva, QMS and QDocs
Experience in risk assessments, remediation plans, CAPA, and reviewing/modifying/writing SOPs
Experience with technical documentation (VP, IQ, OQ, Test Protocols, Summary reports)
Solid applied knowledge of 21 CFR Part 11, Part 820, Annex 11, GAMP 5, CSA, and Data Integrity
Experience with CSA transformation a plus
Experience managing change control processes
Excellent communication skills and ability to interface and influence at all levels
Detail-oriented with strong analytical, organizational, and problem-solving skills
Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems
Strong customer service orientation and understanding of pharmaceutical and dietary supplement manufacturing business processes
Occasional travel required (about 10%)
This position is not eligible for Visa Sponsorship
Benefits
Performance-based incentives
401k with company match
Healthcare coverage
Competitive total rewards package and a broad range of other benefits
Benefits that support physical, financial, and emotional wellbeing
Dynamic career paths and robust development opportunities
Opportunities to learn from talented colleagues around the globe
Incentives and/or benefit packages may vary depending on the position
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