IT Administrator II providing support for academic and administrative computing needs at WSE. Involves device management, user support, and technical maintenance for various platforms at Johns Hopkins University.
Responsibilities
Support academic, research, and administrative activities using server and workstation technologies
Provide direct support to several hundred users across WSE departments
Responsible for administration, testing, maintenance, performance, implementation, security and support of various departmental LAN platforms
Analyze user needs in the computing device environment
Deliver, move, and install devices and related software
Requirements
Two years of college coursework
Three years of related experience
In depth knowledge of client desktop and mobile operating systems and environments
Basic knowledge of Active Directory
Experience with KACE, MDT, SCCM, remote support, and/or Apple MDM tools
Benefits
Total rewards package supports employees' health, life, career and retirement.
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