Monitor all incoming correspondence and accurately update our records including docketing deadlines on our internal database
Perform quality checks in relation to IP Administrators work, especially for new filings
Monitor team tasks on a daily basis via our internal database
Ensure best practice is observed within your team by leading workflow meetings both virtually and f-2-f when in the office, as well as conducting regular team meetings ensuring all team members are aligned with and adhere to relevant processes
Regularly liaise with FE’s to track task progress and manage deadlines effectively
Deal with various formalities including IDS’s, PoAs and assignments
Support IP Administrator role to be able to help with workload when required during busy periods
Prepare and check complex reports including client reports
Proactively ensure the efficiency of the team and liaise with our Head of IP Business Services where applicable to enhance team performance
Requirements
CIPA qualified
In depth IP portfolio and procedural experience
Ability to build and maintain a constructive relationship with individuals at all levels, including delivering training where appropriate and overseeing the team to ensure all work is dealt with a timely manner
Excellent organisational and prioritisation skills
Meticulous eye for detail, working consistently to high standard
Benefits
34 hour working week, Monday - Friday
Agile working
A supportive and friendly place to work and learn
Annual salary review
25 days annual leave + bank holidays
Holiday Purchase Scheme
Salary Exchange
Life assurance
Healthcare Cash Plan & Wellbeing App
Group Income Protection
Long Service Milestones
Social outings
Vouchers on Christmas, Birthdays and Special Occasions
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