Hybrid Investments Manager, Simcorp Support

at Manulife

• Job title: Investments Manager, Simcorp Support
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Cebu City, Philippines

About the role

• Simcorp Support Manager overseeing daily operations and providing business user support for SimCorp Dimension. Driving team performance and process improvements while ensuring compliance and collaboration with stakeholders.

Responsibilities

• Primary point of escalation by the Business Unit, upstream and downstream stakeholders
• Lead the projects and initiatives that will enhance the performance and connectivity of Simcorp
• Solicits feedback from users and stakeholders in developing system enhancements
• Support ad-hoc analyses to identify root cause of production problems and develop timely solutions
• Execute acceptance test for implementation of new security types and functionalities and system upgrade
• Execute and validate test cases for end-to-end processes
• Ensure timely and accurate maintenance of static data tables such as portfolio master, security master, etc.
• Work in collaboration with the business users and Global Solutions Delivery (GSD) to create/update/maintain: o Fund Reports o Chart of Accounts Reports o Accounting posting rules Reports o Portfolio Reports o Free codes Reports o User views Reports o Segments Report
• Identify opportunities to leverage system capabilities to meet business requirements
• Conduct periodic training and calibration with team members
• Assist in providing relevant KPI to local and on-shore management
• Conduct performance review and evaluation and coach staff for further growth and develop
• Strengthen BU partnership and relationship through regular interaction and meetings
• Promote employee engagement and other employee-centered initiatives.
• Lead process improvement initiatives that will create process efficiencies and cost savings.
• Address team issues and concerns through effective planning and strategy.
• Drive the team in achieving its organizational goals and objectives.
• Perform managerial duties such as hiring, attendance/incentives management, billing, and overall coordination with the support departments such as HR, Finance and IT
• Ensure that all Service Level Agreements and MBPS and Business Unit compliance standards are met at all times
• Consult with MBPS Investments management on business planning, direction, and identification of opportunities for team growth and development
• Perform the People Manager role for the performance management, professional growth and development of staff which includes feedback sessions, productivity tracking, coaching, one to one meetings and regular employee reviews.
• Lead the regular business reviews and produce dashboard and metrics reports detailing the team’s performance (productivity, utilization, and attendance), challenges and areas for improvement.

Requirements

• Bachelor’s degree in Finance or Accounting.
• Minimum of 5–8 years of experience in Investments, specifically in Reconciliation, Asset Servicing, Middle Office Or direct experience with SimCorp Dimension
• At least 2 years of hands-on experience using SimCorp for Static Data Maintenance, particularly related to Funds or Portfolios, Investment Book of Records (IBOR)
• Proven involvement in projects or process improvement initiatives, such as designing or implementing system solutions, responding to audit findings
• Conducting root cause analysis (RCA) and proposing enhancements
• Ability to grasp new concepts and information quickly
• Eager to build strong relationships with internal departments and external partners
• Excellent organization and prioritization skills with the ability to manage competing priorities
• Comfortable influencing without authority
• Strong communication skills – both written and verbal
• Strong customer service orientation.
• Candidate must be willing to work on a mid-shift.

Benefits

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.