Senior Consultant managing client projects and consultants for YCAP - Group. Focusing on management consulting and organizational transformation strategies driven by client needs.
About the role
- Customer service consultant providing personalized support and assistance to clients. Engaged and collaborative role with a focus on teamwork in a client-oriented environment.
Responsibilities
- Provide personalized customer service and assistance to clients.
- Record requests/complaints and carry out appropriate follow-up actions. (Bradesco high-net-worth product)
Requirements
- Bachelor's degree preferred.
- Experience in customer service.
- Strong communication skills, active listening, and ability to work in a team.
Benefits
- Meal allowance and/or meal voucher
- Transportation voucher
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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