Hybrid Intern – Year Round, Desktop Risk & Vulnerability Remediation

Posted 2 weeks ago

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About the role

  • Perform risk and vulnerability remediation & mitigation on end-user computing devices
  • Plan, install, and/or support ETS equipment including workstations, printers, servers, routers, switches, electrical systems and equipment, and other circuit specific devices
  • Perform complex/unusual tasks with broad latitude and scope
  • Serve as the initial contact for vulnerability related issues and answer questions regarding software/hardware vulnerabilities
  • Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals in benefit of vulnerability remediation
  • Imaging of desktop and laptop computers – knowledge of System Center Configuration Manager (SCCM) & Microsoft Endpoint Configuration Manager (MECM)
  • Conduct remote and in-person vulnerability remediation/ troubleshooting
  • Update desktop applications to meet compliance requirements and user needs
  • Perform monthly patch remediation on non-compliant workstations
  • Document vulnerability remediation efforts within NFCU’s IT Service Management tool (ServiceNow) and track escalations
  • Resolve vulnerability tickets
  • Troubleshoot non-patch related vulnerabilities on workstations
  • Patch workstations and perform patch remediation
  • Interface with vendors to facilitate vulnerability remediation efforts
  • Continually evaluate opportunities to improve efficiency and effectiveness

Requirements

  • Currently enrolled in college level courses or a degree-seeking program
  • Ability to document and apply policies, standards and procedures
  • Ability to work independently and in a team environment
  • Minor experience in presenting technical solutions and/or recommendations
  • Novice knowledge of technical inter-relationships between software/hardware and desktop/Host systems
  • Novice skill in diagnosing and troubleshooting issues
  • Demonstrated organizational, planning and time management skills
  • Basic understanding of research frameworks
  • Possesses verbal and written communication skills
  • Qualified degree program in Business Administration, Information Technology, Cyber Security or related field

Benefits

  • Competitive pay
  • Flexible internship based on school schedule

Job title

Intern – Year Round, Desktop Risk & Vulnerability Remediation

Job type

Experience level

Entry level

Salary

$19 - $35 per hour

Degree requirement

Associate's Degree

Location requirements

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