Coordinador de Procesos Operativos y Automatización en fintech, asegurando calidad de datos y KPIs operativos. Colaborando entre Collections, Tecnología y áreas estratégicas para maximizar la eficiencia operativa.
About the role
- Perform advanced billing and collection activities as a Lead IBC Assistant at Washington University Medical Campus, handling insurance claims and payment collections.
Responsibilities
- Perform advanced billing and collection activities
- May act as a Lead IBC Assistant
- Make collection calls, verifying accuracy and completeness of claims
- Contact insurance companies and collection agencies to expedite payments
- Handle discounts, adjustments and charge corrections
- Perform collection follow-up on specific financial classifications like commercial insurance and self-pay
- Respond to questions and requests from insurance companies
- Support customer service unit in answering billing and collection questions
- Act as back-up support for Accounts Receivable staff during peak times
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience
- Billing or insurance experience (3 years)
- No specific certification is required
- Post-secondary education (2 years) preferred
- Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System
- Driver's license not required.
Benefits
- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan with employee and university contributions
- Wellness challenges
- Annual health screenings
- Mental health resources
- Mindfulness programs and courses
- Employee assistance program (EAP)
- Financial resources
- Access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Family care resources for continued childcare needs
- Coverage of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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