ME
MeltwaterCollections Analyst
Collections Analyst managing and enhancing accounts receivable processes at Meltwater. Collaborating with teams to ensure prompt collection of debts and minimize losses while supporting customer relationships.
About the role
- Perform advanced billing and collection activities
- May act as a Lead IBC Assistant
- Make collection calls, verifying accuracy and completeness of claims
- Contact insurance companies and collection agencies to expedite payments
- Handle discounts, adjustments and charge corrections
- Perform collection follow-up on specific financial classifications like commercial insurance and self-pay
- Respond to questions and requests from insurance companies
- Support customer service unit in answering billing and collection questions
- Act as back-up support for Accounts Receivable staff during peak times
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience
- Billing or insurance experience (3 years)
- No specific certification is required
- Post-secondary education (2 years) preferred
- Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System
- Driver's license not required.
Benefits
- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan with employee and university contributions
- Wellness challenges
- Annual health screenings
- Mental health resources
- Mindfulness programs and courses
- Employee assistance program (EAP)
- Financial resources
- Access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Family care resources for continued childcare needs
- Coverage of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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