Onsite Senior Manager, Collections & Cash Operations

Posted 19 hours ago

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About the role

  • Senior Manager overseeing collections and receivables analytics for Uniphore, a leading AI-native enterprise solution. Driving cash recovery and process improvements in a fast-paced environment.

Responsibilities

  • Own end-to-end collections execution across assigned customer portfolios to drive cash recovery and DSO improvement.
  • Build and maintain advanced Excel automation (pivots, Power Query, macros/VBA) for cash reconciliation and AR reporting.
  • Reconcile Workday AR subledger to cash receipts and support clean month-end AR close and tie-outs.
  • Analyze AR aging, payment trends, and risk buckets; proactively flag collection risks and actions required.
  • Partner with Sales, Customer Success, Billing, and Legal to resolve invoice issues and accelerate collections.
  • Prepare weekly/monthly cash and collections dashboards with variance analysis vs forecast.
  • Drive continuous process improvements across collections, cash application, and order-to-cash workflows.

Requirements

  • Bachelor’s degree in Finance, Accounting, or related field
  • 6–10 years of hands-on experience in collections, AR, or cash operations (SaaS / technology preferred)
  • Experience with Workday Financial Management (AR, Cash Application, reporting)
  • Expert-level Excel skills ; demonstrated success automating cash reconciliation and AR reporting
  • Strong analytical, problem-solving, and ownership mindset; comfortable operating independently
  • Experience partnering cross-functionally in a fast-paced, scaling organization

Benefits

  • Equal opportunity employer committed to diversity in the workplace

Job title

Senior Manager, Collections & Cash Operations

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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