Senior Manager overseeing collections and receivables analytics for Uniphore, a leading AI-native enterprise solution. Driving cash recovery and process improvements in a fast-paced environment.
Responsibilities
Own end-to-end collections execution across assigned customer portfolios to drive cash recovery and DSO improvement.
Build and maintain advanced Excel automation (pivots, Power Query, macros/VBA) for cash reconciliation and AR reporting.
Reconcile Workday AR subledger to cash receipts and support clean month-end AR close and tie-outs.
Analyze AR aging, payment trends, and risk buckets; proactively flag collection risks and actions required.
Partner with Sales, Customer Success, Billing, and Legal to resolve invoice issues and accelerate collections.
Prepare weekly/monthly cash and collections dashboards with variance analysis vs forecast.
Drive continuous process improvements across collections, cash application, and order-to-cash workflows.
Requirements
Bachelor’s degree in Finance, Accounting, or related field
6–10 years of hands-on experience in collections, AR, or cash operations (SaaS / technology preferred)
Experience with Workday Financial Management (AR, Cash Application, reporting)
Expert-level Excel skills ; demonstrated success automating cash reconciliation and AR reporting
Strong analytical, problem-solving, and ownership mindset; comfortable operating independently
Experience partnering cross-functionally in a fast-paced, scaling organization
Benefits
Equal opportunity employer committed to diversity in the workplace
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