Infrastructure Services Analyst managing the force’s technical infrastructure at West Midlands Police. Providing support for servers, storage, and software in an agile hybrid environment.
Responsibilities
Provide technical skills and knowledge that facilitate the security, integrity, availability and performance of the Force’s infrastructure software including.
Provide technical skills and knowledge that facilitate the security, integrity, availability and performance of the Force’s data centres, data storage services, servers and back-ups;
Provide technical skills and knowledge that facilitate the security, integrity, availability, and performance of the Force’s directory services infrastructure (e.g. Active Directory, PKI etc.);
Provide technical skills and knowledge that facilitate the relevant incident, configuration, availability, capacity, continuity and release management in line with the ITIL framework;
Provide and disseminate specialist/technical advice on issues relating to the department, interpreting or assessing customer needs and exercising judgement to make decisions when solutions are not obvious;
To represent the force at local, and regional meetings as required;
Have regular contact with various people within the Force and externally, in order to achieve desirable outcomes;
Provide technical assistance to projects which are complex and significant in terms of time and financial resources coordinate the provision of assigned services within the department to ensure they meet the required quality levels;
Interpret statistical data and advise management of trends;
Provide a breadth of technical skills to support the following areas:
Authentication and Directory technologies (e.g. IAM, Active Directory)
Application and content delivery technologies (e.g. IIS, App-V, Intune)
Enterprise Desktop and Mobile device configuration
Data Centre management (VMware, Aria)
Server technology (Azure Arc)
Storage technology (Primera)
Database technology (SQL, MySQL)
Backup/Recovery technology (Veritas)
Champion good ideas to management;
Promote and champion the Force’s diversity agenda.
Requirements
Support a variety of Infrastructure Software Services Technology focusing on VMware, Veritas, SQL
Support a variety of Data Centre Services Technology;
Demonstrable experience in Supporting Microsoft Office 365 to an Enterprise Level, Teams, OneDrive,
Demonstrable Experience in Cloud Security Products Such As Defender and ATP
Demonstrate experience in supporting Windows Technologies including Windows Server, Active directory, Group Policy and DNS.
Demonstrable experience of directly communicating with senior managers from a customer service perspective using written and oral methods;
Create and maintain technical documentation to high standards Participate in meetings;
Promote equality, diversity and Human Rights in working practices
Maintain standards for security of information.
Benefits
Fair remuneration with progression opportunities and access to a very competitive pension scheme.
Enhanced annual leave in addition to public holiday entitlements.
Discounts across travel, parking, daily costs of living and leisure activities.
A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs.
BCBA delivering evidence - based behavioral health services for children in a hybrid setting. Conducting assessments, developing interventions, and collaborating with interdisciplinary teams in Salt Lake City, UT.
Program Planning Scheduling Analyst at Northrop Grumman focused on master planning and scheduling for aerospace systems. Collaborating with diverse teams to ensure program objectives are met on time.
Financial Analyst assessing credit applications for heavy vehicles at Omni. Analyzing economic - financial information and defining credit limits as per company policies.
Analista responsible for managing real estate contracts at Vivo, ensuring compliance and operational efficiency in São Paulo. Involves negotiations and strategic property management.
Analyst managing capital portfolio for Nutrien's Potash segment, developing reports and supporting project priorities. Collaborating with site teams to ensure capital project success and aligning with strategic objectives.
Analista de Controladoria Pleno at Smurfit Westrock managing internal controls and financial planning processes. Participating in audits and providing actionable insights for business decisions.
Backup Analyst resolving incidents related to mainframe infrastructure and disk subsystems. Working in a collaborative team environment to improve service quality and client interaction in Brazil.
Analista de Produtos Pleno managing and developing product portfolio for Caloi, a leading bicycle company. Collaborating with engineering and conducting market research.
Senior Analyst conducting compliance investigations to enhance the operations of the largest health network in Brazil. Supporting leadership in handling sensitive cases and coordinating with stakeholders.
Quality Analyst developing automated tests for managing software solutions at Finnet. Collaborating with product engineering teams to ensure high software quality.