Engineer & support corporate desktop Windows configurations
Understand Microsoft Configuration Manager Operating System Deployment (OSD) using Task Sequences
Design Windows deployment strategies
Manage, test, and deploy Group Policies
Respond to all incoming requests for new or changes to Group Policy
Manage priorities, timelines, and communicate with all necessary parties through deployment process
Document the environment in a customer facing format
Create and maintain all SDLC documentation
Deep understanding of SCCM infrastructure roles
Deep understanding of SCCM Client troubleshooting
Basic understanding of SQL management
Building own SCCM SQL queries
Basic understanding of MS System Center Operations Manager
3rd-Level support and identification of root cause with strategic solutions (requests/CPRs/outages)
Working with the latest technologies
Research and master new technologies quickly
Provide technical guidance and implementation
Work closely with various teams and stakeholders such as Infrastructure, Patching & Deployment Services, Applications Owners, Directory Services, and Information Security teams
Ensure adherence to global standards, policies, and Service Level Agreements (SLA)
Collaborate across IT and business areas to develop and implement new processes that help maintain the company’s computing environment
Requirements
Minimum of 4 years practical experience deploying and supporting Windows Desktops
Minimum of 4 years practical experience with the following Microsoft technologies: Windows 10/11, Active Directory, Microsoft Entra, Group Policy, Configuration Manager Current Branch
Strong technical knowledge and in-depth understanding of the following: Microsoft Windows client operating systems, Microsoft Intune, Active Directory Domain Services (AD/DS), Group Policy, Azure Active Directory (AAD/Entra), Dynamic Groups, Privileged Identity Management, Mobile Device Management (MDM), Configuration Service Providers (CSP), Configuration Profiles, Windows Autopilot, Hybrid Azure AD Join, Intune Apps (Win32 packaging), PowerShell Scripting
Ability to document and maintain Standard Operation Procedures, Work Instructions, and System Development Lifecycle Management
Conceptual knowledge of Office 365 suite and other Microsoft cloud services
Fluency in reading/writing/speaking English
Benefits
medical, dental, vision healthcare and other insurance benefits (for employee and family)
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