Hybrid Infrastructure Engineering Specialist

at MSD

• Job title: Infrastructure Engineering Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $85,600 - $134,800 per year
• Degree requirement: High School Diploma
• Tech skills: Azure, Cloud, SDLC, SQL
• Location requirements: Hybrid, Rahway, United States

About the role

• Infrastructure Engineering Specialist within a global IT team delivering desktop engineering and support services. Collaborating across various IT areas to enhance user experience and desktop management.

Responsibilities

• Engineer & support corporate desktop Windows configurations
• Understand Microsoft Configuration Manager Operating System Deployment (OSD) using Task Sequences
• Design Windows deployment strategies
• Manage, test, and deploy Group Policies
• Respond to all incoming requests for new or changes to Group Policy
• Manage priorities, timelines, and communicate with all necessary parties through deployment process
• Document the environment in a customer facing format
• Create and maintain all SDLC documentation
• Deep understanding of SCCM infrastructure roles
• Deep understanding of SCCM Client troubleshooting
• Basic understanding of SQL management
• Building own SCCM SQL queries
• Basic understanding of MS System Center Operations Manager
• 3rd-Level support and identification of root cause with strategic solutions (requests/CPRs/outages)
• Working with the latest technologies
• Research and master new technologies quickly
• Provide technical guidance and implementation
• Work closely with various teams and stakeholders such as Infrastructure, Patching & Deployment Services, Applications Owners, Directory Services, and Information Security teams
• Ensure adherence to global standards, policies, and Service Level Agreements (SLA)
• Collaborate across IT and business areas to develop and implement new processes that help maintain the company’s computing environment

Requirements

• Minimum of 4 years practical experience deploying and supporting Windows Desktops
• Minimum of 4 years practical experience with the following Microsoft technologies: Windows 10/11, Active Directory, Microsoft Entra, Group Policy, Configuration Manager Current Branch
• Strong technical knowledge and in-depth understanding of the following: Microsoft Windows client operating systems, Microsoft Intune, Active Directory Domain Services (AD/DS), Group Policy, Azure Active Directory (AAD/Entra), Dynamic Groups, Privileged Identity Management, Mobile Device Management (MDM), Configuration Service Providers (CSP), Configuration Profiles, Windows Autopilot, Hybrid Azure AD Join, Intune Apps (Win32 packaging), PowerShell Scripting
• Ability to document and maintain Standard Operation Procedures, Work Instructions, and System Development Lifecycle Management
• Conceptual knowledge of Office 365 suite and other Microsoft cloud services
• Fluency in reading/writing/speaking English

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days