Support the needs of the client and achieve their business objectives
Develop strategies for using technology to achieve their business goals
Deploy, configure, maintain, and monitor eGain and Cloud network infrastructure
Solid understanding of firewalls, routers, NAT gateways, VPN, proxies, load balancers, and other boundary security devices
AWS VPC, VPC gateway, transit gateways, and ELB
Azure VNET, Security groups, and ExpressRoute
Deploy, configure, maintain, and monitor servers on Windows and Linux platforms
Hypervisor VM administration (Hyper-V and/or VMWare)
Infrastructure based on AWS and Microsoft Azure platforms
Optimize reliability, performance, supportability, and security of infrastructure
Provide technical inputs in the design and review of architecture, policies, and procedures to ensure security, reliability, availability, performance, and backup and disaster recovery of infrastructure
Create and document network architecture and design decisions
Automate routine tasks for deployment, configuration, and monitoring for all of the above
Work with a cross-geography team on network and Infrastructure related tasks
Collaborate with in-house staff to manage IT systems
Train staff on new and existing technologies
Design and implement IT systems and networks
Requirements
A bachelor’s degree in Computer Science or a related field
Previous experience as an IT Consultant
Previous experience in project management
Strong troubleshooting and analytical skills
Ability to work well as part of a team
Strong written and verbal communication skills
Benefits
Above-average pay
Learning opportunities
Contracted engagement with highly skilled and dedicated co-workers
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