IT Analyst responsible for configuring and supporting hardware and networks at Indigo. Ensuring system functionality and assisting users with technical issues.
Responsibilities
Configure and install hardware and software, ensuring proper operation of equipment and systems;
Assist in troubleshooting computer networks, addressing faults and vulnerabilities;
Provide user support by handling tickets and resolving technical issues;
Manage IT assets, inventorying and controlling equipment in use;
Propose and implement improvements to infrastructure processes and systems.
Requirements
Experience configuring and installing hardware and software.
Knowledge of Windows and Windows Server operating systems;
Experience providing user support;
Knowledge of computer networks, asset management and telephony;
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