Retail Shift Manager leading retail operations at Hartsfield - Jackson Atlanta International Airport. Ensuring a smooth shopping experience by supporting associates and maintaining high standards.
About the role
- Manage incident resolution by leading teams in the Embedded Finance sector at Lloyds Banking Group. Collaborate across functions to maintain continuity and enhance service reliability.
Responsibilities
- Lead and manage incident resolution by directing operational managers, balancing resources, and ensuring timely issue resolution
- Run incident calls and assess impacts, collaborating across teams to minimise disruption and maintain business continuity
- Communicate incident status and actions effectively to senior leaders, providing clear updates on scale, impact, and resolution progress
- Drive root cause analysis and continuous improvement, ensuring lessons are captured and tracked through actionable plans
- Monitor service performance and develop improvement strategies, using trend analysis to address hot spots and enhance reliability
- Maintain and evolve operational frameworks, including incident playbooks, disruption models, and tactical processes, while partnering with stakeholders to optimise practices
Requirements
- Passion for product innovation and technology in Consumer Lending and Buy Now Pay Later, with a strong customer-centric mindset
- Tenacious and resilient in navigating change and complexity, with the ability to work independently, prioritise effectively, and view challenges as opportunities for growth
- Strong communicator, both written and verbal, with the ability to simplify complex topics and tailor messages to different audiences
- Skilled in stakeholder management, including experience with internal teams and third-party partners
- Strong analytical skills to interpret data and drive customer-focused improvements, with a solid understanding of regulatory and control environments
- Genuine enthusiasm for contributing to team success and fostering a collaborative environment
Benefits
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Retail Shift Manager at Atlantic City International Airport assisting with retail operations for optimal customer experiences. Ensuring operational readiness, clean environment, and compliance with high standards.
Shift Manager assisting Branch management in executing restaurant management operations at HMSHost. Ensuring high operational standards and compliance with health and safety protocols.
Field Application Manager leading application engineering activities for Teradyne's strategic semiconductor customers. Managing technical leaders, driving customer engagement, and ensuring high‑quality execution.
Store Manager leading store operations for Lids Sports Group, the largest licensed sports retailer. Managing team performance and delivering exceptional customer service in a retail environment.
Assistant Store Manager responsible for driving sales and providing customer service at Lids Sports Group retail store. Overseeing store operations and supporting team members for optimal performance.
Assistant Store Manager at Lids Sports Group providing customer service and meeting sales objectives. Supervise associates, protect assets, and manage inventory in Concord, NC.
Assistant Store Manager at Lids overseeing store performance and associate management. Fostering a customer - focused environment while meeting sales targets and operational goals.
Assist Store Manager in driving sales and providing outstanding customer service in sports retail environment. Oversee operations, train staff, and maintain store policies for optimal performance.
Assistant Store Manager at Lids, overseeing retail performance and ensuring exceptional customer service. Managing team schedules, training, and compliance while fostering an inclusive work environment.