Provide day-to-day client support across UAT and Production, partnering with technical and business stakeholders to troubleshoot, guide test plans, resolve incidents, and accelerate integration and adoption of TT’s trading platform.
Project-manage cross-functional initiatives end-to-end: define scope and milestones, continually re-prioritize, remove blockers, and deliver on time.
Run governance and stakeholder communications: publish clear status, proactively surface and mitigate risks, and escalate decisively to leadership when needed.
Design, execute, and manage FIX conformance test cases based on software requirements and a deep understanding of TT’s FIX services; recommend enhancements as the offering evolves.
Drive continuous improvement in team engagement, effectiveness, and efficiency by introducing, piloting, and implementing process optimizations.
Foster healthy team dynamics; coach, mentor, and grow a high-performing, service-oriented team with strong ownership and customer focus.
Continually expand domain expertise and adopt new tools and techniques to raise the bar on quality and velocity.
Requirements
BA or BS in Business, Information Technology or related field
Project management experience with a strong understanding of the software development lifecycle
Strong analytical, planning, and organizational skills; ability to execute multiple projects simultaneously
Excellent verbal and written communication skills
Experience with Linux and Windows operating systems
Working knowledge of the FIX Protocol (versions 4.2–5.0)
Basic knowledge of financial markets and asset classes
Working knowledge of middle and back-office workflows
Basic networking fundamentals and the ability to run basic diagnostics
Benefits
25 days of Paid Time Off (PTO) per year, with the option to roll over unused days.
One dedicated day per year for volunteering.
Two professional development days per year to allow uninterrupted professional development.
An additional PTO day added during milestone anniversary years.
Generous parental leave for all parents (including adoptive parents).
Budget for tech accessories, including monitors, headphones, keyboards, and other office equipment.
Milestone anniversary bonuses.
Subsidy contributions toward gym memberships and health/wellness initiatives (including discounted healthcare premiums, healthy meal delivery programs, or smoking cessation support).
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