About the role

  • Partner with clients who are HR and business leaders from around the world
  • Help clients onboard our HR software to their organization through successful training
  • Teach clients how to utilize the software to best meet their needs
  • Build close relationships with both clients and colleagues
  • Communicate effectively with HR and business leaders around the world
  • Import client data into their new accounts to set them up for success
  • Provide insight and clarification to clients’ questions
  • Continual learning about HR processes, functions, and software to provide the best customer service to clients
  • Focused work during a set schedule, Monday through Friday

Requirements

  • Professional experience in a customer service related role
  • Able to work in- office at least three days a week. When at home, have a dedicated at-home workspace, free from distraction with high-speed, reliable internet
  • The ability to effectively communicate through both written and verbal skills
  • The proven ability to learn software programs quickly
  • Experience manipulating data in Microsoft Excel
  • Excellent problem solving and time management skills
  • Able to handle high stress situations and remain productive in the role
  • The ability to type 60+ words per minute
  • AI at BambooHR: At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We're actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we're looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI's potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work, along with BambooHR's impact on setting people free to do great work. Join us in reimagining the future of HR!

Benefits

  • Comprehensive health, life, and disability insurance
  • Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
  • 401k plans with up to 6% company match
  • $2000 Paid-Paid Vacation bonus
  • EAP through Headspace
  • Check out all our benefits that benefit you

Job title

HR Project Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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